Registration and Program Assistant (Bilingual - French)

York University; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

A prominent higher education institution in Toronto is seeking a Registration and Program Assistant to provide bilingual support in English and French. Responsibilities include translating documents, preparing seminars, and managing client registrations and invoicing. Candidates should have experience in customer service and event planning, along with relevant post-secondary education. This full-time position offers comprehensive benefits and access to excellent educational facilities.

Benefits

Comprehensive benefits

Access to educational and recreational facilities

Qualifications

• Two years of related experience in customer service or administrative support.
• Experience liaising with diverse contacts and planning events.

Responsibilities

• Provide bilingual support to Custom Project Leaders.
• Translate client documents between English and French.
• Prepare custom seminars in both languages.
• Serve as a bilingual front-line contact for executives.
• Receive and process client registrations accurately.
• Invoice clients and manage payment collection.

Skills

Bilingual support (English and French)

Customer service

Event planning

Administrative support

Education

Completion of related post-secondary courses

Job description

Overview

Registration and Program Assistant (Bilingual - French) role at York University. Provides bilingual (English and French) support to Custom Project Leaders / Directors with corporate and international accounts. Performs translation of client documents between French and English, prepares custom seminars (in both languages), and acts as a bilingual front-line contact for executives seeking Executive Education programs. Receives and processes client registrations in English and French and maintains accurate registration records. Manages invoicing in accordance with SEEC and client billing specifications, including collection of overdue payments and ensuring invoice accuracy.

Responsibilities

• Provide bilingual (English / French) support to Custom Project Leaders / Directors for corporate and international accounts.
• Translate client documents between French and English as required.
• Prepare custom seminars (English and French), including preparing and printing materials and binders or electronic materials.
• Serve as bilingual front-line contact for executives wishing to take Executive Education programs.
• Receive and process English and French client registrations; maintain accurate and complete registration records.
• Invoice clients in accordance with billing specifications; collect from tardy clients; ensure accuracy of client invoices.

Qualifications

Education :

• Completion of related post-secondary courses or training in a related field (such as event planning, office administration, communication).

Experience :

• Two (2) years of related experience (e.g., customer service, administrative support, liaising with diverse contacts, event planning, public / corporate engagement) in a unionized and service-oriented environment.

Job details

• Seniority level : Associate
• Employment type : Full-time
• Job function : Administrative, Marketing, and Other
• Industries : Higher Education

For full position details, including skills and knowledge requirements, and to apply to this exciting opportunity visit the External Career Portal (www.yorku.ca / jobs) and refer to posting 112872.

We offer comprehensive benefits and access to superb educational and recreational facilities. For more information on what York has to offer, please visit : http : / / hr.info.yorku.ca / benefits