Registered Practical Nurse - Mental Health - Acute Crisis Evaluation & Response Team - Full-Time

Brockville General Hospital; Eastern Ontario, Eastern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Ontario is seeking a full-time Registered Practical Nurse to join their Acute Crisis Evaluation & Response Team. The role involves providing comprehensive client-centered services, conducting assessments, and collaborating within a multidisciplinary team. Key responsibilities include crisis intervention, medication administration, and ensuring safe practices. Candidates should have current registration with the College of Nurses of Ontario and relevant experience in mental health nursing. This position offers a dynamic and supportive work environment.

Qualifications

• Current registration with the College of Nurses of Ontario.
• Completion of a Practical Nursing program required.
• Demonstrated experience with risk assessments and crisis intervention.

Responsibilities

• Provide client-centered clinical services including crisis response.
• Conduct risk assessments and medication administration.
• Collaborate with multidisciplinary teams to improve patient care.

Skills

Crisis intervention skills for telephone encounters

Clinical assessment skills

Knowledge of trauma-informed care

Ability to work independently

Education

Current registration with the College of Nurses of Ontario

Practical Nursing program

Job description

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Registered Practical Nurse - Mental Health - Acute Crisis Evaluation & Response Team - Full-Time

Department: Mental Health - Acute Crisis Evaluation & Response Team

Location: Kingston (Westbrook / Cataraqui Woods / Cedarwood)

Status: Full-Time

Department: Mental Health – Acute Crisis Evaluation & Response Team

Union Association: CUPE

Hours: 12 Hour Rotating Shifts

Salary: $35.90-$38.16/hour

Position Summary:

Reporting to the Manager of Mental Health Programs, the Registered Practical Nurse provides a full range of client-centred clinical services, including responding to patients and families in crisis; completing clinical, physical, and risk assessments within their scope of practice; administering medications within competence; coordinating care; educating patients and families; advocating for patient needs; supporting discharge planning; and liaising with community partners.

As part of the Acute Crisis Evaluation & Response Team (ACERT), the Registered Practical Nurse functions as a key member of the team supporting patients presenting in crisis to the Emergency Mental Health Assessment and Care (EMAC) space. Responsibilities include timely psychosocial assessment within scope, crisis intervention, de-escalation, suicide and violence risk screening, medication administration within competence, assisting with Code Whites, ensuring safe restraint and seclusion practices, collaborating with psychiatry and the ED team, supporting transitions to Inpatient Mental Health (IPMH), and participating in handovers from police or MCRT as required.

ACERT RPNs enhance communication between EMAC, ED, psychiatry, and IPMH; reduce duplicate assessments; and contribute to improved patient safety, flow, and overall care quality.

Practice is expected to align with CNO Standards of Nursing Practice, the Three-Factor Framework (client, nurse, environment), and hospital policies. Ongoing competence is maintained through continuous education and active participation in the CNO Quality Assurance Program.

This role is subject to change as the ACERT model evolves.

Requirements:

• Current registration with the College of Nurses of Ontario
• Completion of a Practical Nursing program required
• Post-diploma certification in psychiatric/mental health nursing considered an asset
• Demonstrated experience with risk assessments, suicide prevention, principles of crisis theory and intervention
• Demonstrated commitment to ongoing learning and professional development
• Valid BCLS certification
• Competency to administer naloxone in emergent situations
• Non-Violent Crisis Prevention and Intervention Training required
• Completion of Suicide Intervention Training and Crisis Management is considered an asset
• ASIST training (Applied Suicide Intervention Skills Training) is considered an asset

Knowledge, Skills and Abilities:

• Previous experience working in a Mental Health program
• Proven ability to conduct nursing assessments, risk assessments, and suicide prevention
• Demonstrated crisis intervention skills for both telephone and in-person encounters
• Demonstrated knowledge and skill in providing treatment to persons with acute and/or severe mental illness
• Knowledge of inpatient and community-based mental health resources
• Knowledge of trauma-informed care
• Experience providing evidence-based modalities such as CBT, Narrative Therapy, Brief Solution-Focused Therapy, motivational interviewing, and crisis intervention/management
• Knowledge of relevant legislation (Mental Health Act, least restraint, RHPA, SDA, HCCA, PHIPA)
• Knowledge of psychopharmacological and psychotherapeutic treatment methods
• Strong clinical assessment skills
• Ability to work independently and collaboratively within a multidisciplinary team
• Experience working in a computerized environment
• Participation in research and continuous quality improvement
• Sensitivity to stigma experienced by those with psychiatric diagnoses
• Commitment to culturally diverse and 2SLGBTQ-sensitive care
• Excellent oral and written communication, critical thinking, and interpersonal skills
• Flexibility and adaptability in a fast-paced environment
• Strong time management, organizational, and prioritization skills
• Excellent attendance and availability
• Ability to act as Code White Leader, apply and monitor restraints safely, conduct Mental Status Exams, document clinical assessments, coordinate transitions to IPMH, and communicate observation levels—core expectations within ACERT practice