Regional Insurance Lead: Grow, Coach & Drive Branch Success

Regional Lead - Region 3 (East St. Paul, Riverbend, and Kildonan ) - One Insurance Group; Winnipeg; On-site; CAD 70,000 - 85,000; Full time

Job summary

A leading insurance brokerage is looking for a Regional Lead to oversee the operations in Winnipeg, Manitoba. The role involves supervising staff, ensuring excellent customer service, and supporting the Regional Manager in various operational tasks. Ideal candidates will have strong experience in insurance, proven customer service skills, and a commitment to team success. This position is vital for maintaining the high standards of service our clients expect. Competitive benefits and training opportunities are also provided.

Benefits

Matching RRSP/DPSP plan

Industry-leading training

Competitive compensation programs

Qualifications

• Minimum 5 years’ experience in a similar position.
• 3-5 years of supervising or managing staff experience.
• Experience with a Personal lines Book of Business.

Responsibilities

• Support the Regional Manager in leading employees.
• Motivate teams to exceed customer expectations.
• Provide training for new hires.
• Track accounts receivable monthly.

Skills

Knowledge of EPIC, IWS, Autopac

Experience with MS Word, Excel, Outlook

Mentoring and coaching

Customer service skills

Team player qualities

Excellent communication skills

Strong math skills

Goal-setting ability

Education

College diploma or University degree in a business-related discipline

Level 2 Insurance License

Job description

A leading insurance brokerage is looking for a Regional Lead to oversee the operations in Winnipeg, Manitoba. The role involves supervising staff, ensuring excellent customer service, and supporting the Regional Manager in various operational tasks. Ideal candidates will have strong experience in insurance, proven customer service skills, and a commitment to team success. This position is vital for maintaining the high standards of service our clients expect. Competitive benefits and training opportunities are also provided.