Regional Coach/Regional Manager

FYidoctors; Calgary; On-site; CAD 75,000 - 100,000; Full time

Job summary

Join FYidoctors as a Regional Coach/Manager overseeing optometry practices in Central Alberta. Leverage your extensive experience in management to foster high-quality patient experiences and drive organizational success. Be part of Canada's growing healthcare organization committed to excellence in eye care.

Benefits

Two free pairs of glasses and lenses per year

Ongoing growth and development opportunities

People-first culture with community focus

Qualifications

• Minimum five years in retail or hospitality team management.
• Minimum four years in a leadership role.
• Understanding of current optical theory.

Responsibilities

• Oversee and provide leadership to optometry practices.
• Analyze store financial data for improvements.
• Drive strategic growth and revenue.

Skills

Coaching

Team Building

Interpersonal Communication

Problem Solving

Leadership

Education

Business diploma or degree

Tools

Microsoft Office Suite

Job description

Join our team as a Regional Coach/Regional Manager! In this role, you'll oversee and provide leadership and coaching to a group of optometry practices, in Central Alberta.

We are ideally seeking a candidate located in Central, Alberta.

What Will You Be Doing?

• Contributing to consistent, high quality patient experiences in a multi-unit, cross-functional environment encompassing retail, manufacturing/lab, and doctor services in order to deliver the key results of the organization
• Preparing the organization for quality improvement by advising on activities such as team building, interpersonal communications, meeting facilitation, and coaching and leadership skills.
• Providing effective on-the-job training and guidance to team members, making use of company-provided programs. Deliver clear, motivating, and constructive feedback in a timely manner.
• Analyzing store financial data and make recommendations for improvement to a practice’s retail business and profitability.
• Ensuring consistent campaigns and communications across consumer engagement points. Reinforce the vision and brand initiatives of FYidoctors across all touch points.
• Coaching employees to better understand how their practice can continuously improve, observing practice operations and opportunities for change.Help practices to collect and use data to assess the effectiveness of certain activities.
• Helping practices to plan for and manage change by setting goals, strategizing, and problem solving, and assist by providing tools and support through challenging situations.
• Driving strategic growth and revenue with a strong regional focus.

As The Successful Candidate, You Have:

• A minimum of five years’ experience in a retail or hospitality team management setting across multiple business locations
• A minimum of four years’ experience in a leadership or managerial role
• A Business diploma and/or degree preferred
• Excellent coaching and personnel development skills; Excellent team building and management capabilities
• Ability to set clear goals, establish accountabilities, and create a motivating and positive work environment
• Strong influencing and negotiating skills; Sound judgement and thorough problem solving and decision making abilities
• Excellent interpersonal communication, both verbal and written
• Knowledge of current optical theory and merchandise
• General PC knowledge including Microsoft Office suite (Word, PowerPoint, Excel, and Outlook)
• Willing and able to travel throughout the region on a weekly basis

How You'll Benefit:

• A comprehensive total rewards package, including two free pairs of glasses and lenses per year
• A coaching culture that fosters ongoing growth and development opportunities
• A people-first culture, (but dogs are also welcome)
• An organization that gives back locally and nationally, and supports you in doing so as well

Why You Should Join Us:

FYihealth group is Canada's leading diversified healthcare organization comprised of FYidoctors, Visique, BonLook, and solis optics. Doctor-led, professionally managed, and patient-focused, the organization concentrates on delivering outstanding eye care with patient-centric products and services. Our purpose is to enhance the lives of our patients. We are Canada’s fastest-growing eye care provider with our Canadian-owned ophthalmic lens manufacturing facility and distribution center.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.