Regional Account Manager - Travel & Client Success

Scandinavian Building Services; Lethbridge; Hybrid; CAD 50,000 - 70,000; Part time

Job summary

A leading cleaning service provider seeks an Account Manager in Lethbridge, Alberta to manage a mixed portfolio of 17 sites. Responsibilities include client relations, overseeing operations, and handling personnel issues. Candidates should have 2-3 years in a supervisory role, excellent customer service skills, and be available for emergencies. This short-term contract offers flexibility and a supportive family-first culture.

Benefits

Tuition reimbursement program

Family-friendly events

Company vehicle and fuel card

iPad and cell phone provided

Qualifications

• 2-3 years in a previous Supervisor or Manager position.
• Valid driver's license in good standing.
• Strong customer service skills essential for client-facing role.
• Excellent proficiency in English for communication.
• Ability to lead a team and foster collaboration.

Responsibilities

• Conduct site visits to ensure compliance with safety and service standards.
• Manage accounts and build relationships with key clients.
• Handle personnel issues for hourly Cleaners including scheduling and training.

Skills

Customer service skills

Team leadership

Strong communication skills

Reliability

Time management

Job description

A leading cleaning service provider seeks an Account Manager in Lethbridge, Alberta to manage a mixed portfolio of 17 sites. Responsibilities include client relations, overseeing operations, and handling personnel issues. Candidates should have 2-3 years in a supervisory role, excellent customer service skills, and be available for emergencies. This short-term contract offers flexibility and a supportive family-first culture.