Recovery Claims Adjuster

Aviva; Oakville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance company in Ontario is seeking a Recovery Advisor to investigate and settle recovery opportunities, focusing on subrogation of property claims and automobile claims. The ideal candidate has 1+ years of experience in Property Claims handling and strong negotiation skills. This role offers competitive rewards, including career development opportunities and a robust compensation package.

Benefits

Base compensation

Annual bonus eligibility

Retirement savings

Health benefits

Personal wellness

Competitive vacation package

Employee-driven programs for diversity and inclusion

Qualifications

• 1+ years experience in Property Claims handling preferred.
• Ability to work in cross functional teams.
• Basic building construction knowledge an asset.

Responsibilities

• Actively pursue recovery opportunities in the form of subrogation.
• Negotiate recovery potential and control external expenses.
• Maintain the recovery database and claims financial records.

Skills

Property Claims handling

Oral and written communication

Negotiating

Customer service

Organizational skills

Multi-tasking

Computer skills

Education

Enrollment in CIP Classes

Tools

Guidewire

Xact Analyst

Litigation

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are currently recruiting for a Recovery Advisor with a focus on Property recoveries.

The purpose of this role is to investigate, evaluate, negotiate and settle recovery opportunities for both personal and commercial, focusing on subrogation of property claims as well as subrogation on automobile claims and property salvage.

What you’ll do:

• Actively pursue recovery opportunities in the form of subrogation
• Recognize, investigate, quantify and negotiate recovery potential
• Responsible for controlling external expenses while ensuring delivery of superior Customer service to all stakeholders
• Maintain the recovery database and claims financial records through the process of recording claims
• Maintain adequate reserves
• Prompt expense payments, and accurate closing of claims.
• Direct Counsel in recovery pursuits
• Participate in litigation reviews, settlement conferences, mediations and other legal disposition programs
• Attend mediation, pre-trials and court when required

What you’ll bring:

• 1+ years experience in Property Claims handling preferred
• Good oral & written skills
• Ability to make timely decisionsGood negotiating skills
• Ability to work in cross functional teams
• Great customer service skills
• Well organised
• Ability to Multi Task
• Good computer skills
• Basic building construction knowledge an asset
• Enrollment in CIP Classes an asset
• Experience/Skills Preferred: Guidewire, Xact Analyst, Litigation

What You'll Get:

• Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
• Corporate wellness programs to support our employees’ physical and mental health

Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.