Ralph Lauren Full Time Brand Aambassador

Ralph Lauren; Vaughan; On-site; CAD 60,000 - 80,000; Full time

Job summary

A premium lifestyle brand located in York Region, Vaughan is seeking Full-Time Brand Ambassadors. The role focuses on providing a personalized shopping experience, supporting company initiatives, and engaging with clients. Ideal candidates should possess retail experience, effective communication skills, and the ability to work flexible hours. This position serves as an entry point for future leadership roles within the brand.

Qualifications

• Retail experience or similar industry experience in a complex, high-volume environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor and lift up to 30 lbs.
• Ability to work a flexible schedule, including days, evenings, weekends.

Responsibilities

• Understand and deliver sales and profit performance.
• Support the store in executing company initiatives.
• Create new ways to engage clients.
• Engage in networking and sourcing talent.
• Maintain exceptional productivity standards in store execution.

Skills

Retail experience or similar industry experience

Effective communication skills

Ability to maneuver around the sales floor

Ability to operate the register

Proven track record of building relationships

Planning and prioritization skills

Job description

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

Full‑Time Brand Ambassadors have a customer‑first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer’s expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity. Brand Ambassadors are the entry point for future leadership roles within Ralph Lauren, where you can begin to write your Next Great Chapter.

Essential Duties & Responsibilities

• Understands and delivers sales and profit performance, using key tools and resources to drive selling.
• Supports the store in the execution of company initiatives.
• Supports and participates in team training to execute business results.
• Creates new ways to engage clients and reach out to a wider client base.
• Represents the ideal customer experience expectations in store.
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision.
• Engages in store client initiatives and community outreach.
• Champions RL core values.
• Embraces RL "More ways to shop" and new technology.
• Supports a collaborative environment with the customer at its core.
• Engages in networking and sourcing talent.
• Provides ongoing feedback to Management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase by supporting processes such as Gladly, Click to Zoom, JRNI, Ship to Home.
• Broadens customer accessibility to product discovery through QR codes, digital catalogs, virtual stores.
• Maintains exceptional productivity standards through store execution.
• Upholds all company policies and procedures.
• Provides necessary feedback to Management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Experience, Skills & Knowledge

• Retail experience or similar industry experience in a complex, high‑volume or high‑profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co‑workers.
• Planning and prioritization/time management skills.