Quality Service Analyst

Kootenay Employment Services Society; Canal Flats; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local employment services organization in British Columbia is seeking a candidate with a Bachelor’s degree for a role focused on consulting, monitoring, and developing service relationships in the social services sector. The ideal applicant will have experience in resource development or contract management. This role involves working closely with individuals and families in crisis, making it vital to possess strong consultation skills and relevant experience.

Qualifications

• Experience working in resource development or contract management is preferred.
• An equivalent combination of relevant education/experience may be considered.

Responsibilities

• Consult with Facilitators about support requests and service availability.
• Conduct on-site monitoring reviews and investigate service issues.
• Work with the Facilitator to assist individuals and families in crisis.
• Recruit and develop new service relationships.
• Develop service contracts and negotiate costing details.

Skills

Experience in social services

Consultation skills

Crisis management

Education

Bachelor’s degree in Business, Social Work, or related discipline

Job description

What you will bring

Preference will be given to candidates with a Bachelor’s degree in Business, Social Work, or a related discipline. Experience working in the social services sector in areas such as resource development or contract management. An equivalent combination of relevant education/experience may be considered.

Duties

• Consulting with Facilitators about support requests, service availability, and resource suitability
• Conducting on-site monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency and service issues
• Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
• Recruiting and developing new service relationships
• Developing service contracts or agreements and negotiating the costing details and quantities

To Apply

Please use the contact information as directed in the listing. On Website https://communitylivingbc.prevueaps.ca/jobs/27902-18608.html