Quality Assurance Director - Supplier (North America)

Heroux Devtek Inc.; Longueuil; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading aerospace company in Longueuil is seeking a Supplier Quality Assurance Director to oversee quality for the landing gear division. You will lead a multisite team, develop supplier performance processes, and ensure compliance with aerospace standards. Ideal candidates have a background in aerospace engineering and extensive industry experience. The role offers competitive salaries, a comprehensive benefits plan, and a focus on employee development.

Benefits

Flexible working hours

Comprehensive group insurance

Support for professional development

Employee assistance program

Social activities and unlimited drinks

Qualifications

• Minimum 10 years of aerospace industry experience with 3 to 5 years in management.
• Experience with managing multisite multicultural teams.
• Knowledge of aerospace quality standards like AS9100, ISO9001.

Responsibilities

• Lead and manage a multisite team of Supplier Quality Assurance personnel.
• Ensure budget adherence and manage department throughput.
• Develop and improve supplier quality performance management processes.

Skills

Leadership

Communication

Problem-solving

Aerospace quality knowledge

Organizational skills

Education

University degree in aerospace or mechanical engineering

Tools

MS Office

Job description

Overview

Heroux-Devtek, the world’s 3rd largest producer of landing gear, serves the civil and military aerospace markets from production facilities in North America, Europe and the United Kingdom. The company is a leader in landing gear, actuation and hydraulic system design and manufacturing, with ongoing growth through recent acquisitions.

Division information

Located in Saint-Hubert on the South Shore of Montreal, the Héroux-Devtek engineering office designs, tests, and qualifies landing gears for tomorrow. The environment emphasizes teamwork, multidisciplinary collaboration, and a focus on meeting the highest industry standards. The company offers flexible working conditions and a pleasant atmosphere for employees.

What we offer

• Leaders who invest in your success and development daily
• Competitive salaries linked to performance and hybrid working hours (depending on responsibilities)
• Comprehensive group insurance plan and a very competitive pension plan
• Support for contributions to professional orders or relevant certifications and trainings
• Funding for additional technical, linguistic, and behavioral training relevant to the role and development
• Free access to a virtual doctor and an employee assistance program (24/7)
• Social activities for all employees (BBQ, golf, Christmas parties, etc.) and unlimited hot drinks
• Generous referral bonuses and advantageous recognition programs
• A motivating work environment and a human management style where you can make a difference

Summary

Directly reporting to the Vice-President of Quality Assurance and Support Engineering, the Supplier Quality Assurance Director is accountable for the quality of the parts delivered by the supply chain for the landing gear division. The Director leads a team of Supplier Quality Assurance Representatives (SQA) and drives a supplier development strategy, with metrics, scorecards, dashboards, and regular reporting to executive leadership on supplier performance. He collaborates with procurement and quality organizations and site general managers to ensure appropriate quality levels from suppliers.

The Director provides strategic direction, leadership, and oversight of the Supplier Quality organization to ensure products and services are fit for purpose and meet Heroux-Devtek expectations. He develops processes, governance, and operations mechanisms to qualify, rate, and continually monitor suppliers to the highest standards. The role also ensures proper implementation and adherence to reinforced supplier control processes in the first year.

Main responsibilities

• Lead and manage a multisite team of SQA personnel, ensuring dedication, development, and unity
• Ensure budget adherence
• Manage throughput of the SQA department in response to North American sites’ requests in a timely manner
• Ensure the team meets defined service levels and KPIs; manage reporting to upper management and stakeholders through monthly dashboards
• Foster a collaborative environment among SQA, QA, procurement, and site management
• Develop, implement, and continually improve processes, systems, and tools for supplier quality performance management and issue escalation
• Define supplier quality metrics and ensure proper supplier qualification, rating, and monitoring
• Work with procurement on supplier identification, qualification, risk assessment, and selection to secure business
• Manage operational performance (Logistics & Quality) of suppliers in coordination with procurement
• Maintain approved supplier list with accreditations
• Assist and support internal/customer audits and requests for each HDI site

Our ideal candidate

• University degree in aerospace or mechanical engineering or equivalent relevant experience on complex aerospace products
• Minimum ten (10) years of relevant aerospace industry experience with 3 to 5 years in management
• Experience in change management
• Experience managing multisite multicultural teams
• Knowledge of aerospace quality requirements (AS9100, ISO9001, AS9102), customer and regulatory requirements; Nadcap experience is a plus
• Ability to interpret technical drawings and 3D models (GD&T)
• Computer literate and proficient with MS Office
• Experience with aerospace landing gear or similar complex products is an asset
• Familiar with problem-solving techniques (FMEA, PPAP, 8D, 5 Why, fishbone); Lean certification is an asset
• Excellent communication, interpersonal, and influencing skills; ability to work with customers/regulatory authorities
• Objective-oriented with the ability to propose and implement innovative ideas within set boundaries
• Strong organizational skills and attention to detail; ability to work independently and make timely decisions
• English language proficiency required to supervise and work with English-speaking staff

Work culture and environment

Héroux-Devtek offers a friendly environment where skills development is a top priority. Employees contribute to product realization across engineering centers, factories, a service unit, and a central head office to enable fast decision-making. Be part of a motivating, top-notch team.