QA Test Lead - Salesforce

Nexus Systems Group Inc.; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A technology service provider in Toronto seeks a QA Tester with at least 10 years of experience, including Salesforce integration. The hybrid role requires developing test strategies and executing test plans, with a possibility for conversion to full-time. Excellent communication skills and experience with tools like JIRA and Confluence are essential.

Qualifications

• Minimum 10 years of experience in QA Testing.
• Experience with Salesforce integration.
• 3+ years of experience using JIRA, Confluence, Bitbucket/Git.

Responsibilities

• Develop Test Strategies for project delivery.
• Execute test plans, scenarios, scripts or procedures.
• Monitor bug resolution efforts and track successes.

Skills

QA Testing

Salesforce integration

JIRA

Confluence

Education

Bachelor’s degree in a technical field

Tools

JIRA

Confluence

Bitbucket/Git

Job description

Overview

Location: Toronto

Work arrangement: Hybrid model (2 days per week in office) becoming 3 and eventually 4. Contract Duration: ASAP till Oct 1st. Possibility of extension & conversion to FTE – Depending on performance and business needs. Number of Positions: 1. Schedule Hours: 9am-5pm Monday-Friday (No overtime). Reason: Extra support.

Story Behind the Need

Business group:

CB Technolog Business Group: Commercial Global Engineering: Oversees changes/implementations to commercial client programs.

Candidate Value Proposition

The successful candidate will have the opportunity to work with one of Canada’s top 5 banks. There is also an opportunity for extension and conversion to full-time.

Typical Day in Role

• Develop Test Strategies for project delivery.
• Develop Test scenarios and queries for the in-house developed application, DB level and E2E testing scripts.
• Execute test plans, scenarios, scripts or procedures.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Produce dashboards and reports for sprints or code releases.
• Develop testing programs that address areas such as database impacts, software scenarios, or usability.
• Identify, analyze and document problems with program function, output, online screen or content.
• Monitor bug resolution efforts and track successes.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Create or maintain databases of known test defects.
• Good understanding of testing standards and methodologies.

Must-Have Skills

• Minimum 10 years of experience in QA Testing.
• Experience with Salesforce integration.
• 3+ years of experience using: JIRA, Confluence, Bitbucket/Git.
• Managing test cases and test plans using JIRA plugins such as Xray or Zephyr.

Nice-to-Have Skills

• Experience with Talend (version 7 or 8).
• Exposure to nCino (particularly within financial services and automation contexts).
• Ability to write complex SQL queries and perform functional testing.
• Salesforce certification.
• Previous experience in the financial industry (FI).

Soft Skills

• Excellent communication skills to work with different stakeholders across the organization and Excellent presentation skills with executives.
• Ability to work as part of a team.
• Ability to work independently.
• Solution-oriented.

Education & Certificates

• Bachelor’s degree in a technical field such as Engineering or a related field.

Best vs Average

Someone who has an understanding of nCino and has worked in financial services.

Candidate Review & Selection Process

The interview process consists of two rounds:

• First Round Interview — Participants: Hiring Manager, QA Lead, and ETL Developer; Format: 1-hour video call via Microsoft Teams; Focus: Discussion of the candidate’s work experience and technical background.
• Second Round Interview — Participants: Hiring Manager and Vice President; Format: 30-minute video call via Microsoft Teams; Focus: Evaluation of professional experience, behavioral competencies, communication, and presentation skills.

Additional Details

• Top priorities for the role in the first 3–6 months: Understanding org and helping with testing for SF.
• Critical responsibilities: Critical thinking, positive and negative scenarios, communication, and executing scenarios.
• Focus: Manual testing.