Public Safety Switchboard & Records Clerk

City of Vernon; Vernon; On-site; CAD 60,000 - 80,000; Full time

Job summary

A municipal government in Canada is seeking a Switchboard Operator for their RCMP division. This full-time role involves managing a switchboard, performing clerical duties, and interacting with the public. Candidates should have proficiency in MS Office, at least six months of clerical experience, and effective communication skills. The position requires a typing speed of 45 wpm and the ability to manage diverse client situations. Apply via vernon.ca/careers by December 25, 2025.

Qualifications

• Completion of coursework in MS Office Suite programs, including WORD, EXCEL, and Outlook.
• Minimum six months of experience in a clerical role that includes reception and/or switchboard duties.
• Ability to obtain an acceptable Police Information Check.

Responsibilities

• Responds to public requests appropriately.
• Answers and screens telephone calls, determining appropriate action.
• Prepares false alarm reports in support of City bylaws.

Skills

Proficient with computers and related software (MS Office Suite)

Typing requirement of 45 wpm

Demonstrated effective oral and written communication skills

Ability to manage a diversity of clients and situations

Education

Coursework in MS Office Suite programs

Minimum six months of experience in clerical role

Job description

A municipal government in Canada is seeking a Switchboard Operator for their RCMP division. This full-time role involves managing a switchboard, performing clerical duties, and interacting with the public. Candidates should have proficiency in MS Office, at least six months of clerical experience, and effective communication skills. The position requires a typing speed of 45 wpm and the ability to manage diverse client situations. Apply via vernon.ca/careers by December 25, 2025.