PT Seasonal Early Morning 3am & 5am

Michaels Stores; Kamloops; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading arts and crafts retail company is looking for a part-time seasonal early morning employee in Kamloops, BC. The role includes delivering excellent customer service, assisting with truck unloading, and maintaining store standards. Candidates should have preferred retail experience and the ability to perform physical tasks. The position offers a pay range of $17.85 - $20.80 per hour.

Qualifications

• Experience in a retail environment is preferred.

Responsibilities

• Deliver friendly customer service and assist customers while shopping.
• Complete unloading and merchandise duties throughout the store.
• Provide a fast checkout experience and handle cash according to standards.
• Engage customers on benefits of Rewards program and complete enrollments.
• Support shrink and safety programs following SOPs.

Skills

Retail and / or customer service experience

Job description

Overview

PT Seasonal Early Morning 3am & 5am role at Michaels Stores – Kamloops, BC.

Responsibilities

• Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience.
• Complete 3am truck unloading and 5am merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in the truck unload, stocking, and planogram (POGs) processes.
• Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
• Cross trained in Custom Framing selling and production.

Qualifications / Preferred Knowledge

• Retail and / or customer service experience preferred

Physical Requirements

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching, and stretching
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment
• If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
• Public retail store setting; climate controlled public areas; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

Work Environment

• Ability to remain standing for long periods of time
• Ability to move throughout the store
• Regular bending, lifting, carrying, reaching, and stretching
• Public retail store setting with climate controlled public areas; some outdoor work; nights, weekends and early mornings

Additional Information

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older.

Total Base Pay Range For This Position : $17.85 - $20.80

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. Michaels is an Equal Opportunity Employer. We are committed to diversity and inclusion and encourage applicants from all backgrounds.