Project Manager

Fortinet; Burnaby; On-site; CAD 110,000 - 150,000; Full time

Job summary

An established industry player is seeking a seasoned Project Manager to lead innovative service deployments within their IT Operations Team. This role emphasizes collaboration across various internal teams, ensuring projects align with corporate goals and are delivered on time. The ideal candidate will have extensive experience in networking and cybersecurity, coupled with a proactive approach to problem-solving. Join a dynamic environment that values continuous learning and innovation, and make a meaningful impact on a global scale, supporting over 660,000 customers worldwide.

Benefits

Fully paid medical coverage

Dental coverage

Vision coverage

Health Spending Account

Personal Spending Account

Employee & Family Assistance Plan

Critical illness insurance

Disability insurance

Life insurance

Qualifications

• 5+ years in project management with a focus on IT operations.
• Strong understanding of service deployment and cross-team collaboration.
• Experience with customer escalations in a fast-paced environment.

Responsibilities

• Lead new service deployments and manage project timelines.
• Collaborate with Sales and Service teams for project success.
• Provide regular updates to senior leadership on project progress.

Skills

Project Management

Networking

Cybersecurity

Software Development

Infrastructure

OpenStack Platforms

Containerization

Automation

TCP/IP

Communication Skills

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Engineering

Tools

OpenStack

VPN

Firewalls

Antivirus Software

RHCE

CCNA

CCIE

Job description

Fortinet Burnaby, British Columbia, Canada

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Fortinet Burnaby, British Columbia, Canada

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Job Description

We are seeking an experienced Project Manager to work directly with Fortinet's IT Operations Team to lead new service deployments. In this role, you will work closely with various internal teams, including Sales, MIS, and Service teams, to define, prioritize, and successfully deliver projects that align with the company's goals. You will be responsible for managing project timelines, resources, and ensuring all deliverables are met with a focus on achieving corporate growth objectives.

As a Project Manager, you will:

• Collaborate with the Sales team to define and understand service requirements for new service deployments.
• Coordinate with internal teams, including MIS, to prioritize tasks and establish realistic completion targets.
• Work with Service teams to assist in the development of new platforms and services that will be integrated into Fortinet’s security portfolio.
• Support the development of project plans, timelines, budgets, and resource allocation.
• Monitor project progress and address any issues or obstacles that may arise, ensuring successful and on-time project completion.
• Provide regular project updates to senior leadership and stakeholders.

We Are Looking For:

• Proven experience (5+ years) in handling complex customer escalations and working closely with the Sales team and Support team, especially in Networking, Cybersecurity, Software Development, or Infrastructure.
• Proven experience (2+ years) as a Project Manager on OpenStack platforms, Containerization, Automation, or related fields, with a strong understanding of IT operations and project management methodologies.
• Bachelor’s degree in computer science, Engineering, or a related field.
• Knowledge of TCP/IP, firewalls, routers, switches, VPN, IPS, Antivirus, Web Filtering, Antispam, etc.
• Strong understanding of service deployment processes and cross-functional team collaboration.
• Sense of urgency for field requests and good judgment of severity and business impact.
• Strong planning and problem-solving skills, with a proactive and strategic mindset.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Excellent communication and interpersonal skills, effective with internal teams and external stakeholders.
• CCNA or CCIE (a bonus)
• RHCE (preferred)

Compensation & Benefits

The Canada-based salary range for this full-time position is expected to be between $110,000 - $150,000 annually. Salary offers depend on factors such as expertise, qualifications, and experience. Fortinet offers a comprehensive benefits package including fully paid medical, dental, and vision coverage, a Health Spending Account, a Personal Spending Account, and access to various support services through our Employee & Family Assistance Plan (EFAP). We also provide critical illness, disability, and life insurance.

About Our Team

Join our collaborative team, known for working seamlessly with global customers, engineering, and product development groups. Our culture emphasizes continuous learning, innovation, and customer satisfaction. We value openness, teamwork, and innovation, fostering an environment where knowledge sharing and AI-driven solutions are encouraged. Our inclusive team is dedicated to maintaining Fortinet’s high standards in cybersecurity solutions.

Why Join Us

We welcome applicants from all backgrounds and offer a supportive work environment along with a competitive total rewards package that supports your health and financial well-being. Embark on a challenging, rewarding career with Fortinet, making a meaningful impact for over 660,000 customers worldwide.