Project Coordinator, Language Services – 12 months

Lemieux Bédard; Sherbrooke; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A translation management firm is seeking a Project Coordinator to handle administrative tasks and manage client accounts for translation requests. The candidate will assess language projects, assign tasks, and ensure timely communication with clients. Essential skills include excellent organizational and communication abilities, with a degree in translation as a plus. This role offers a hybrid work schedule, group insurance, and opportunities for personal development. Join a dynamic team committed to inclusion and well-being.

Benefits

Group insurance coverage

Flexible work week

Attractive vacation time

Training program

Dynamic team activities

Qualifications

• Experience with translation technology tools is an asset.
• Excellent command of written and spoken French required.
• Advanced English proficiency needed for client interactions.

Responsibilities

• Receive and respond promptly to client requests for translation.
• Assess work and confirm the feasibility of projects within required deadlines.
• Select resources for assignments and deliver projects to clients.

Skills

Initiative

Excellent communication skills

Organizational skills

Attention to detail

Analytical skills

Proficiency in LogiTerm, MemoQ

Education

Bachelor’s degree in translation, writing, communication, or related field

Tools

FlowFit project management system

MemoQ

Trados Studio

Job description

Live the LB difference!

You will mainly be responsible for carrying out administrative tasks and managing client accounts for medical and pharmaceutical translation requests (processing and assessing language projects, assigning tasks to qualified translators and revisers, managing deadlines, communicating with clients and language resources, preparing quotes, sending invoices, and various related tasks). Although the position is primarily focused on coordination, you may occasionally draw on your language skills when needed (a degree in translation may be an asset, but it is not a prerequisite). Join us for a 12-month mission, with the possibility of extending the adventure!

Skills

• Know how to take initiative; have excellent written and oral communication skills
• Have strong organizational skills, attention to detail, and resourcefulness
• Have analytical and synthesis skills
• Be able to work under pressure with calmness, diplomacy, and professionalism
• Be a team player, capable of readily offering support to a colleague in need
• Have basic knowledge of translation technology tools (proficiency in LogiTerm, MemoQ, or similar tools is an asset)

Requirements

• Bachelor’s degree in translation, writing, communication, or a related field
• Experience with the FlowFit project management system is an asset
• Experience with MemoQ/Trados Studio is an asset
• Interest in science and health
• Excellent command of written and spoken French
• Advanced English; frequent follow-ups with English-speaking clients (written and spoken). Regular conversations

Main responsibilities

Coordination of requests and assignment of projects

• Receive client requests for translation, revision, writing, or transcription of documents. Respond promptly to client requests.
• Properly assess the work to be done and the timelines provided, and confirm the feasibility of projects within the required deadlines.
• Select the resources who will carry out the work.
• Assign projects and provide resources with all necessary documentation.
• Answer resources and/or forward questions to clients when needed.
• Receive final documents, perform the last checks to ensure impeccable quality, and deliver the projects to clients.

Administration and archiving

• Create projects in the project management portal; keep projects up to date while they are being carried out and after they are delivered to the client.
• Generate invoices using billing software and ensure compliance with established price lists.
• Receive and approve freelancers’ invoices.
• In case of issues with the quality of delivered projects, the coordinator is responsible for investigating the source of the problem so that corrective measures can be implemented.

For the Lemieux-being of our employees

• Group insurance coverage (50% of premiums are employer-paid) with free access to telemedicine
• Flexible 37.5-hour work week in a hybrid formula
• Attractive vacation time, welcome days, work-life balance days, and more
• Summer schedule to enjoy Friday afternoons off (4 months)
• Possibility of working abroad for a period of 1 month
• Training program and personalized professional happiness meetings
• Year-round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)
• A dynamic team of 100+ employees across Canada with offices in Sherbrooke and Montréal
• A socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being