Program Support, Property Services

CMHA Thames Valley Addiction and Mental Health Services; London; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading mental health services provider in London, Ontario, is seeking a Program Support for their Property Services team. This full-time contract role involves administrative support tasks such as managing housing candidate wait lists, coordinating maintenance, and vendor interactions. The ideal candidate has a background in office administration and experience with property management software. Join us to make a difference in our community with competitive pay and benefits.

Benefits

Starting rate of $25.30 per hour

Eligible for pension plan

9% in lieu of benefits

Qualifications

• Post-secondary education in office administration or equivalent work experience in property management.
• Experience with accounting or property maintenance software.
• Valid Driver’s Licence and occasional access to a vehicle.

Responsibilities

• Provide administrative support to Property Services team.
• Update housing candidate wait lists and ongoing record keeping.
• Manage communication with community vendors.

Skills

Communication skills

Time management

Bilingual (English/French)

Education

Post-secondary education in office administration

Tools

Property management software (YARDI/Halo)

MS Office

Job description

Program Support, Property Services

Specialized Admin - (OPSEU)
Full-Time, Contract (to September 5, 2026)
London, Ontario (London Zone)
- Application Deadline: September 28, 2025 -

We believe that everyone has the right to live with dignity, autonomy and independence in our community.

As Program Support, you will provide administrative support to the Property Services team managing sites across CMHA TVAMHS's service area. Your responsibilities will include updating housing candidate wait lists and ongoing record keeping, as well as assisting with day-to-day office tasks specific to the Property Services Team such as rent administration, maintenance coordination, vendor interactions and general administrative tasks.

Consider revitalizing your career and making a difference in your community by joining our team!

What we’re offering

• What you'll be making -Starting rate for this role is $25.30 per hour (Level 1 – Specialized Admin).
• When you'll work- 70 hours biweekly; Monday-Friday 8:30am-4:30pm
• Your pension plan – Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
• What your benefits will be –9% in lieu of benefits

How you will be making a difference

• In collaboration with the Manager, update “movement list” through information received from candidates and their supports
• Ensure information within all database programs used by Property Services is consistent and accurate
• Update key system, including physical keys, swipe cards, and key codes within a database
• Provide administrative support and assistance to the Manager Property Services, including assisting with the development and maintenance of departmental correspondence, documentation requirements, procedures, forms, reports, meeting preparations, faxing, scanning, etc.
• Manage communication with community vendors
• Input data and generate reports as requested through Manager Property Services and Director of Corporate Services
• Ensure reports and inspections are completed and filed in a timely manner
• Assist with contact for scheduling Help Desk work, and ensure proper notices are provided to occupants for the purpose of completing Help Desk items
• Assist Property Services staff, when necessary, by liaising with property providers / tenants / supports regarding tenancy concerns and maintenance issues
• Respond to property-related issues (lost keys, damage, neighbours, etc.) and coordinating response
• Support rent collection and provision of receipts
• Support maintenance of accurate tenant records including tracking of move-ins and move-outs, issuance of occupancy/lease agreements and issuance of RTA forms
• Other duties as assigned

What you’ll need to apply

Police Vulnerable Sector Check Requirements – Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 3 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• Post-secondary education in office administration or equivalent work experience in property management administration
• Experience with accounting, property management or property maintenance software (preferably YARDI and/or Halo)
• Current, satisfactory Police Vulnerable Sector Check (PVSC)
• Valid Driver’s Licence and occasional access to a vehicle with adequate insurance to carry out job duties
• Demonstrated ability to attend work regularly

We prefer the following qualifications:

• Experience with Purchase Order, Bidding, and Maintenance Practices
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada
• Knowledge and skills related to finance and invoicing
• Good working knowledge of latest versions of MS Office products and strong technical skills to work in various software applications
• Knowledge of mental illness and co-occurring complex issues
• Knowledge of Property Management
• Knowledge of the Occupational Health and Safety Act, Ontario

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – September 28, 2025

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [e-mail]

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Legal Notifications:

• For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
• Artificial Intelligence is not currently employed in our recruitment processes