Program Manager, Staff

Qualcomm; Markham; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading technology firm in York Region is seeking an experienced Software Program Manager to oversee the planning, development, and delivery of software for its Server Business Unit. The role emphasizes collaboration across various technical teams, driving program success through effective communication and Agile methodologies. This opportunity includes managing program health and aligning stakeholder interests for on-time delivery.

Qualifications

• 5+ years of Program Management or related work experience.
• Strong technical understanding of software deliverables.

Responsibilities

• Develop, define, and execute plans to manage software programs.
• Collaborate with stakeholders to ensure on-time delivery.
• Manage program health using established metrics.

Skills

Program Management

Agile methodologies

Team collaboration

Technical risk management

Education

Bachelor's degree in Engineering, Computer Science

Tools

Jira

Confluence

Job description

Company:

Qualcomm Canada ULC

Job Area:

Engineering Services Group, Engineering Services Group > Program Management

General Summary:

**Open to hire for remote location in Canada

This Software Program Manager role focuses on Server Software teams, managing the planning, development, and delivery of software for Qualcomm's Server Business Unit.

You will develop, define, and execute plans, including schedules, budgets, resources, deliverables, and risks. You will oversee the program from start to finish, collaborating with internal and external stakeholders on technical matters. Additionally, you will ensure on-time delivery, and achieve program milestones, driving alignment across stakeholders.

Excellent opportunity to join the growing Server Software Business Unit organization. Collaborate with other impacting technology areas such as HLOS, FW, BMC, Platform, SoC and Oryon CPU.

• Develop, define, and execute plans:

• Drive requirements scoping, analysis, and planning including interdependencies, staffing constraints, and schedule optimization across multiple tech teams and customers.

• Establish a clear Plan of Record commitment and drive prioritization.

• Apply consistency and best practices through program initiation, planning, execution, and closing phases, enabling business outcomes and benefits tracking.

• Collaborate with key stakeholders and program sponsors to develop program goals, set the prioritization of deliverables, discuss involvement of business processes (e.g., program change management, communication), and drive decisions necessary for on-time delivery.

Manage program health and execution:

• Strong technical understanding of SW deliverables and risk management/risk mitigation.

• Establish rigorous execution discipline & communication process: risk management, mitigation, tracking, schedule trends vs baseline, recovery actions, executive reporting & stakeholder communication.

• Develop program indicators to manage program health including quality and timelines.

• Promote program vision and objectives within the team, ensure program objectives are met or exceeded, present program vision to management, and gain buy-in from stakeholders.

Additional responsibilities:

• Manage one to many scrum teams applying Agile principles, practices, and theory.

• Promote organizational understanding of Agile roles, lead teams and individuals.

• Develop and manage the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple medium-sized programs which include schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization.

• Establish key program metrics and manage teams to take action outside their comfort zone to ensure program success when metrics deviate from Plan of Record.

• Identify and secure resources to ensure alignment of the team with program/technology demand for multiple medium-sized programs with moderate complexity.

• Drive teams to identify program issues/risks and create a risk mitigation plan for multiple medium-sized or a single complex program(s). Maintain and update the risk tracker.

Minimum Qualifications:

• Bachelor's degree in Engineering, Computer Science, or related field.
• 5+ years of Program Management or related work experience.

Preferred Qualifications:

• Master's Degree in Engineering, Computer Science or related field.

• PMP Certification and/or Agile Certification

• 15+ years Program Management experience or related work experience.

• 10+ years working with operating budgets, resources, and/or project financials.

• 10+ years in firmware development

• 5+ years experience with agile program management tools such as Jira and Confluence.

• 3+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).

• 3+ years experience working in a large matrixed organization.

• 3+ years experience with firmware development

Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may [e-mail] call Qualcomm's toll-free number foundhere. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

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