Program Manager

Engaged HR; Victoria; On-site; CAD 89,000; Full time

Job summary

A leading nonprofit organization in Victoria is seeking a Program Manager to oversee educational program development and volunteer coordination. The ideal candidate will have strong leadership skills, a background in program planning, and a degree related to public administration. This full-time role offers a salary of $48.53 per hour, complemented by benefits and flexible working hours.

Benefits

Comprehensive benefits package

Flexible working hours

Qualifications

• Strong decision-maker with excellent problem solving skills.
• Experience managing vendors, suppliers, and contractors.
• Ability to lead inclusion, diversity, equity, and accessibility initiatives.

Responsibilities

• Lead planning and creation of training programs with faculty.
• Guide content design sessions for effective learning formats.
• Ensure efficient program delivery and monitor financial outcomes.

Skills

Program/project planning

Designing educational programs

Financial management

Recruiting volunteers

Technology (Office 365)

Education

Post-secondary degree in Business, Public Administration, Adult Education or related discipline

Tools

Learning Management Systems

Virtual software

Job description

Overview

The Local Government Management Association of British Columbia (LGMA), located on the traditional territories of the lək̓ʷəŋən (Lekwungen) Peoples, also known as the Xʷsepsəm (Kosapsum) and Songhees Nation, is an independent non-profit organization that has been providing professional development and training for local government professionals across B.C. for over 100 years.

Ours is a passionate, tight-knit, service-oriented team. Together we provide leading professional development and member services. If you value a positive and dedicated culture, fun and supportive colleagues, and the opportunity to work in a flexible, empowering environment, we’d love to hear from you. It’s rewarding to work with the professionals that support our communities and to provide leading educational programs that ensure local government staff have the skills and competencies to deliver vital local programs and services.

Position Summary

This position will appeal to an experienced professional who would enjoy managing a complex mix of educational design, program management, coordinating volunteer guest faculty, and building connections with the help of a supportive team. This position operates with a high degree of independence, models integrity in serving local government to the highest ethical standard, and maintains the Association’s strong reputation. You are a strong decision maker, yet you know when to engage peers or escalate a decision to the Executive Director. You develop and maintain a broad network of cooperative relationships and effectively liaise with volunteers, subject matter experts, and internal and external partners. You have excellent problem solving, communication, and change management skills, with the ability to exercise a high degree of judgment in situations of uncertainty or shifting priorities. You enjoy periodic travel to locations around B.C. to deliver programs or to national locations to attend professional development opportunities.

The key responsibilities of the Program Manager position include:

• Program Design & Development: Lead the planning and creation of training programs with volunteer and contracted faculty, ensuring relevance to local government needs.
• Curriculum Facilitation: Guide content design sessions to shape effective learning formats and delivery methods.
• LMS Expertise & Support: Provide expertise in Learning Management Systems and mentor faculty in their use.
• Faculty Recruitment & Engagement: Source, assess, and support professionals across the province to deliver LGMA programs.
• Operational Oversight: Direct contracted faculty, suppliers, and volunteers to ensure efficient program delivery and monitor financial and quality outcomes.
• External Relations: Represent LGMA at meetings and events, fostering strong relationships with external partners.
• Interagency Collaboration: Build and maintain networks with key organizations supporting local and First Nations governments (e.g., FNPSS).
• Strategic Advisory: Provide strategic and technical guidance to the Executive Director and Board.
• Organizational Planning: Contribute to strategic, financial, and resource planning initiatives.
• Policy & Priority Development: Support long-term planning and policy development, including advancing Indigenous relations.
• Program Alignment with Sector Priorities: Integrate strategic goals—such as Indigenous relations, IDEA (Inclusion, Diversity, Equity, and Accessibility), and innovation—into program design and delivery.
• Team Collaboration: Work closely with LGMA staff and contractors to promote innovation and shared success.
• Partnership Building: Cultivate strategic alliances and grow the LGMA volunteer network.

Qualifications

We are looking for a self-motivated leader with a post-secondary degree in Business, Public Administration, Adult Education or a related discipline, and a demonstrated history of related experience with:

• Program/project planning, implementation and evaluation;
• Designing educational programs, particularly for adult learners;
• Advancing DRIPA and/or supporting internal and external efforts to build Indigenous relations;

• Identifying, recruiting and supporting volunteers who provide program advice and training;
• Leading inclusion, diversity, equity, and accessibility initiatives;
• Strong financial management skills and ability to manage budgets and expenses;

• Managing vendors, suppliers and contractors; and
• Technology inherent in the job including Office 365

Preference will be given to candidates with content development experience utilizing virtual software and learning management systems. Understanding of local government operations and the local and First Nations government systems in BC is an asset.

Compensation

This is a 35 hour per week position. The compensation for this position is $48.53/hour ($88,324 annually) in addition to a comprehensive benefit package and flexible working hours.

How to Apply

If you are interested in supporting LGMA promote professional excellence for local government professionals in BC, please submit a resume and cover letter. Applications will be accepted until Monday October 13 at 4:00 p.m. Please review our full job description.

While LGMA thanks all applicants in advance for their interest, please note that only those who are shortlisted will be contacted.

Consider joining our team and being part of an innovative, empowering, and rewarding organization. At the LGMA, we are committed to recruiting a diverse workforce that represents the community we serve. Indigenous people, racialized persons, all genders, LGBT2Q+, persons with disabilities, and individuals who may contribute to the further diversification of ideas are encouraged to apply. Accommodations will be provided upon request during the recruitment process.

We look forward to hearing from you!

In accordance with information and data provided by British Columbia’s Provincial Health Office, being fully vaccinated against COVID-19 is the most effective way to safeguard the health and risk of transmission to everyone. The LGMA is mandated by its constitution to deliver professional development and training to local government staff members across British Columbia. Because we are a small team and all staff are expected to be available to support the delivery of in-person programming that are subject to the Provincial Health Orders for in-person events, and reflective of the previous requirement for vaccination passport requirements by Public Health Orders, eligible applicants will be asked to show proof of vaccination or proof of medical exemption during the recruitment process. Candidates who cannot be fully vaccinated based on a protected legal ground as defined in the BC Human Rights Code may request an accommodation of this requirement to be fully vaccinated.