Program Manager

Lancesoft Incorporated; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A healthcare consulting firm in Toronto seeks a Senior Program Manager to oversee Lab digitization projects and manage client expectations. The ideal candidate has 8-10 years of experience in project management, particularly with electronic health-related projects and Lab Information Systems. Strong communication, collaboration, and time management skills are crucial. This role involves tight coordination with various stakeholders to ensure successful and timely project delivery.

Qualifications

• Minimum 8-10 years' experience project managing electronic health-related projects, ideally with experience deploying clinical software systems.
• Demonstrated knowledge of Lab Information Systems (LIS's), lab workflows and associated business processes.
• Experience working with the Ontario Laboratories Information System (OLIS) is a plus.

Responsibilities

• Oversee a portfolio of projects related to the Lab digitization strategy.
• Manage multiple aspects of OLIS direct integration projects.
• Forecast, monitor, and report dedicated budgets for approved projects.
• Engage with clinical health care sites and stakeholders.
• Proactively identify potential risk events and issues.

Skills

Project Management concepts

Excellent Communication skills

Time Management

Collaboration

Managing electronic health-related projects

Knowledge of Lab Information Systems

Experience with Ontario Laboratories Information System

Managing projects in Matrix environments

Job description

Duration

12 Months (With Possible Extension)

Must haves

• Experience with and knowledge of Project Management concepts (e.g., project goals, risk, scope, participant roles, project and work package planning & scheduling, and quality management)
• Excellent Communication skills both verbal and written, and strong stakeholder engagement skills
• Time Management, with the ability to manage tight deadlines and prioritize multiple projects.
• Collaboration, coordinating tasks, and ensuring that everybody works together effectively, this also involves conflict resolution.
• Minimum 8-10 years' experience project managing electronic health-related projects, ideally with experience deploying clinical software systems.
• Demonstrated knowledge of Lab Information Systems (LIS's), lab workflows and associated business processes within hospitals, patient admissions, health records and laboratories
• Experience working with the Ontario Laboratories Information System (OLIS), will be of significant benefit.
• Demonstrated experience managing projects or programs in Matrix organizational environments.

Responsibilities

• The Senior Program Manager is responsible to oversee a portfolio of projects related to the Lab digitization strategy, including management of issues, risks and service change requests to ensure successful and on-time deployment of clients.
• Manages multiple aspects of OLIS direct integration projects, ensuring onboarding activities meet clients' business requirements on time, scope and budget, with a focus on cost-effectiveness, efficiencies and compliance with approved project management methodologies and frameworks.
• Forecast, monitor and report dedicated budgets for approved projects within the portfolio.
• Engage with clinical health care sites and stakeholders; handle client relationships to manage expectations.
• Facilitate execution of all applicable contractual agreements
• Gather and develop requirements in order to create and maintain a detailed project schedule and / or integrated plan.
• Proactively identify potential risk events and issues before they occur so that proper mitigating strategies can be developed; identify potential conflicts between project and functional areas.
• Work with OLIS (Ontario Laboratory Information System) development team within Ontario Health to provide stakeholder feedback, business requirements.
• Work closely with other Ontario Health teams, such as Ontario Health's Identity and Access Management Service (ONE ID), the Ontario Health Service Desk, ONE Access Gateway team, the Clinical Data Management Team and the OLIS Product team to support deployments / clients.
• Articulate and prioritize issues and risks and recommends mitigation strategies for decision makers.