Program Assistant, Revenue Services

City of Brampton; Brampton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A municipal government in the Peel Region is seeking a Program Assistant for Revenue Services. This temporary role involves providing administrative and program support, responding to customer inquiries, and assisting in various projects. Candidates should possess effective customer service skills, the ability to manage time and prioritize tasks, and some software knowledge. Preference will be given to students residing in Brampton. This position supports the Canada Summer Jobs Program and requires applicants to apply by January 19, 2026.

Qualifications

• 1-2 years of related experience.

Responsibilities

• Provide program assistance and support for divisional initiatives.
• Respond to customer inquiries regarding programs.
• Independently fulfill administrative and program duties.
• Support project leads in planning and coordination.
• Participate in working groups and brainstorming sessions.
• Assist with data entry and database management.
• Perform qualitative/quantitative research and analysis.
• Communicate with business partners to complete projects.
• Prepare project/program updates for management.
• Maintain confidentiality of sensitive communication.
• Understand and enforce Corporate Policies and Procedures.

Skills

Effective customer service skills

Ability to prioritize

Time management skills

Organizational skills

Education

High school graduation plus working towards an Undergraduate Degree

Tools

Applicable software knowledge

Job description

Job Description

JOB TITLE: Program Assistant, Revenue Services

DEPARTMENT: Corporate Support Services

NUMBER OF POSITIONS: 2

JOB STATUS & DURATION: Temporary, 3 months

HOURS OF WORK: 35 hour workweek

LOCATION: City Hall

HOURLY RATE: $21.48

POSTING DATE: January 08, 2026

CLOSING DATE: January 19, 2026

AREA OF RESPONSIBILITY:

Reports to the Sr. Manager, Revenue Services, provide project, program, and/or administrative support to the Taxation & Assessment, Collection Services, and Development Finance and Administration team within the Finance division. Ensures efficient and effective delivery of programs and services by providing direct functional support in a specialized/technical area of work, and responds to inquiries received by the section/division.

• • Provide program assistance and support for divisional initiatives, programs, processes, projects, and events
  • Respond to customer inquiries/concerns and provide information regarding programs and services to meet divisional service standards
  • Independently fulfills administrative and program duties as related to area of work, including correspondence, documentation, minute taking, preparing memos and reports, presentations
  • Supports Corporate project leads in the planning, coordination, implementation, and evaluation of divisional policies, programs, special events
  • Participates in working groups and brainstorming sessions to provide input, ideas, insights
  • Assist with data entry and database management (data audits, reconciliations, etc.)
  • Perform qualitative/quantitative research and analysis in a technical and/or specialized discipline to identify trends, industry best practices, and opportunities for continuous improvement
  • Communicate and follow up with business partners (internal and external) to complete tasks / projects on time
  • Prepares project / program updates for review by management
  • Maintain confidentiality based on the requirement to access and maintain sensitive sectional or divisional and organizational communication, reports, materials and records
  • Maintain an understanding of department programs and services
  • Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
  • Attend meetings/training as required

SELECTION CRITERIA:

EDUCATION:

• • High school (Grade 12) graduation plus working towards an Undergraduate Degree and/or Post-Graduate Degree in Business, Accounting, Finance or post graduate certificate in related field
• REQUIRED EXPERIENCE:
  • 1-2 years of related experience

OTHER SKILLS AND ASSETS:

• • Effective customer service skills
  • Ability to prioritize and excellent time management and organizational skills
  • Practical knowledge of applicable software(s) within discipline

**These positions are funded through the Canada Summer Jobs Program (2026) and all applicants must meet specific eligibility criteria. For Eligibility Criteria please visit https://www.canada.ca/en/employment-social-development/services/funding/canada-summer-jobs/screening-eligibility.html**

**Preference will be given to students that have a permanent residency in Brampton.**

**Various tests and/or exams may be administered as part of the selection criteria.**

Interview: Our recruitment process will be completed with video conference technology.

If this opportunity matches your interest and experience, please apply online by clicking the button above by January 19, 2026 and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted.

As part of the application process, applicants will be invited to complete a self-identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. Should you wish to opt out of completing the survey, please select “prefer not to answer” as a response to each question. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use.

Please be advised, the City of Brampton uses email to communicate with their applicants for open job competitions. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e. testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the Job Competition and your application will be removed from the Competition.

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