Product Operations Lead (Seasonal Contract) | Banff Avenue

lululemon; Banff; On-site; CAD 100,000 - 125,000; Full time

Job summary

An innovative performance apparel company in Canada seeks a Product Operations Lead to manage inventory operations and execute store product strategies. The role involves leading inventory shifts, mentoring team members, and ensuring product availability to enhance guest experience. Ideal candidates will have leadership experience and a background in inventory management. Competitive compensation and a supportive work environment are offered.

Benefits

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Qualifications

• Minimum 1 year of work experience.
• Some experience with inventory management and logistics.
• Experience in leading or mentoring team members.

Responsibilities

• Execute the store product strategy regarding inventory management.
• Lead inventory shifts and manage back of house operations.
• Provide input on team member performance evaluations.

Skills

Inventory management

Leadership

Collaboration

Education

High school diploma or equivalent

Job description

Overview

Who We Are: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We set the bar in technical fabrics and functional design, creating transformational products and experiences that help people move, grow, connect, and be well. We strive to create a positive, equitable, inclusive and growth‑focused environment for our people.

Job Summary

The Product Operations Lead is part of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back of house (BOH) product operations, and ensure both floor and BOH are stocked and organized. The Product Operations Lead provides input to team member performance evaluations, recommendations on store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. The role also delivers a world‑class guest experience when scheduled to work on the floor.

Core Responsibilities Of The Job

• Collaborate with store leadership to bring product strategy to life.
• Plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).
• Execute product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
• Monitor product levels and communicate findings to support sell‑through strategy and optimal product availability for the guest.
• Review and interpret daily business data and metrics to inform actions, including analyzing sell‑through data to provide recommendations to store leadership on product focus or pricing for outlets.
• Participate in the store’s hiring process, including recruitment, selection and hiring recommendations, onboarding, and training.
• Address team member performance and support ongoing learning and development with direct feedback, in‑the‑moment recognition, coaching, demonstrations, and hands‑on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.
• As Supervisor on Duty during store hours, move dynamically on the floor to ensure guests receive technical product education and a world‑class guest experience.

Job Requirements

Eligibility

• Must be legally authorized to work in the country where the store is located.
• Must have the ability to travel to the assigned store with reliable transportation.

Schedule / Availability

• The work schedule can vary based on store needs.
• Shifts typically include mornings, afternoons, evenings, weekends and holidays.
• During peak periods, events, or other circumstances, some team members may work early mornings or late nights/overnights.

Experience

• Minimum 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics including using business technology.
• Some experience in leading, mentoring, delegating or implementing processes with others.

Job Assets (Nice to Have)

• Education: High school diploma/GED/equivalent, or higher.
• Experience in retail, sales, distribution center, or warehouse operations; reviewing and interpreting business reports and metrics to inform action.
• For experiential stores with food/beverage service: food safety and/or liquor service certification.

What We Look For

• Inclusion & Diversity: Creates or supports an inclusive environment that values differences.
• Integrity: Behaves honestly, fairly and ethically.
• Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast‑paced environment; recovers quickly from setbacks.
• Leadership: Has the capability and desire to lead, motivate, empower, develop, and direct others.
• Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives.
• Decision Making / Problem Solving: Identifies opportunities for improvement; evaluates options and makes timely, effective decisions.
• Planning and Organizing: Plans and organizes work to meet priorities.
• Interactive Communication: Communicates information effectively and understands information shared during interactions.

Work Context

• Work may involve moving through the store, sometimes on the floor with bright lights and loud music, and sometimes in the back of house without windows or natural light.
• Work is performed as a team or independently, often using a computer or other technical devices.
• Occasionally may involve moving boxes up to 30 lbs (13.6 kg) or using ladders.
• For experiential stores with food/beverage service: may involve industrial kitchen equipment and exposure to heat to prepare food or beverages.

Compensation & Benefits Package

Base Pay Range: 26.00 – 29.91/hour, subject to local minimum wage

Target Bonus: 2.00/hour

Total Target Base Pay Range: 28.00 – 31.91/hour

lululemon’s compensation offerings are based on pay‑for‑performance. Base pay varies by market location and is influenced by knowledge, skills, experience, and internal equity. Eligible employees may participate in bonus programs and equity offerings, subject to program rules.

Investing In Our People Is a Top Priority. We strive to be the place where inclusive leaders develop and enable all to be well. Our total rewards include career development support, wellbeing, and personal growth.

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top‑up
• Extensive development course offerings
• People networks, mentorship programs, and leadership series

Note: Incentive programs, benefits, and perks have eligibility requirements. The company reserves the right to modify these programs at any time without notice.

Nos Besoins / French Section

Contexte bilingue: les informations ci‑dessous reprennent le même contenu en français pour les candidats francophones.

Qui Nous Sommes: lululemon est une entreprise innovante de vêtements performants...