Proactive Counter Sales Associate - Plumbing & HVAC

WolseleyCanada; Kitchener; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading wholesale distributor in Kitchener is seeking candidates for customer service positions. As the first point of contact, you will provide prompt product knowledge and assist customers professionally. The ideal candidate should have experience in sales or customer service within wholesale or distribution and a strong understanding of HVAC and plumbing. Competitive benefits and regular business hours are offered.

Benefits

Comprehensive benefits

Career development and training opportunities

Paid vacation and sick time

Employee discounts

Education reimbursement

Qualifications

• Previous technical experience in sales or customer service in wholesale or distribution required.
• Exceptional customer service and professional communication skills are a must.

Responsibilities

• Offer prompt product knowledge and information to customers.
• Respond to customers in person, by phone or email.
• Prepare small order quotations on urgent contracting jobs.
• Pick customer orders from warehouse.
• Perform necessary product research in catalogues and online.

Skills

Customer service skills

Technical knowledge in HVAC and Plumbing

General computer skills

Professional communication skills

Tools

Microsoft Office

AS400

Job description

A leading wholesale distributor in Kitchener is seeking candidates for customer service positions. As the first point of contact, you will provide prompt product knowledge and assist customers professionally. The ideal candidate should have experience in sales or customer service within wholesale or distribution and a strong understanding of HVAC and plumbing. Competitive benefits and regular business hours are offered.