PetCare Retail Sales & Guest Experience Pro

PetSmart; Greater Sudbury; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading pet retail chain in Canada is seeking a Retail Sales Associate who will engage with pet parents and uphold store standards. Responsibilities include providing exceptional customer service, caring for pets, maintaining store cleanliness, and assisting with online orders. The ideal candidate must have strong communication skills, the ability to work flexible hours, and should thrive under pressure. Join our passionate team to make a meaningful impact in the lives of pets and their families.

Benefits

Paid Weekly

Health & Wellness Benefits

Group Registered Retirement Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for the pet parent experience both in-store and online.
• Greets pet parents and answers their questions.
• Prepares online orders for pick-up in store.
• Responsible for the care of store-owned pets.
• Maintains total store cleanliness standards.
• Promotes special events and ensures a safe environment.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

A leading pet retail chain in Canada is seeking a Retail Sales Associate who will engage with pet parents and uphold store standards. Responsibilities include providing exceptional customer service, caring for pets, maintaining store cleanliness, and assisting with online orders. The ideal candidate must have strong communication skills, the ability to work flexible hours, and should thrive under pressure. Join our passionate team to make a meaningful impact in the lives of pets and their families.