Personal Banking Experience Advisor

Canadian Imperial Bank of Commerce; High Level; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading financial institution in the Town of High Level is seeking a Client Service Representative to assist clients with their banking needs. The ideal candidate will engage with clients, tackle their issues, and work effectively within a team. Responsibilities include managing accounts, providing excellent customer service, and promoting banking technology. A flexible schedule is required, with opportunities for personal growth and a competitive benefits package.

Benefits

Competitive salary

Benefits program

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Social recognition program

Qualifications

• Flexible to work evenings and weekends.
• Ability to connect and engage with clients.
• Strong problem-solving skills and accountability.

Responsibilities

• Help clients manage their accounts and products.
• Ensure a quality client experience through interactions.
• Introduce clients to mobile banking applications.

Skills

Client Issue Resolution

Client Service

Customer Experience (CX)

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standard Compliance

Transaction Services

Job description

A leading financial institution in the Town of High Level is seeking a Client Service Representative to assist clients with their banking needs. The ideal candidate will engage with clients, tackle their issues, and work effectively within a team. Responsibilities include managing accounts, providing excellent customer service, and promoting banking technology. A flexible schedule is required, with opportunities for personal growth and a competitive benefits package.