Permanent, Full-Tme Support Services Manager - Wawa, ON

Canadian Society of Nutrition Management; Wawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A healthcare organization in Ontario is seeking a Permanent, Full-Time Support Services Manager to oversee departmental activities at the Lady Dunn Health Centre. This role involves leadership, collaboration with a Dietician, conducting audits, and ensuring compliance with health legislation. Candidates need a post-secondary diploma and certification in CHA Environmental Services. Experience with Occupational Health & Safety regulations and strong communication skills are essential for success. The position offers a competitive salary range of $37.94 - $49.00.

Qualifications

• Post-secondary Diploma or relevant education/experience.
• Certification in CHA Environmental Services Courses required.
• Excellent knowledge of relevant health and safety legislation.
• Strong oral and written communication skills necessary.

Responsibilities

• Oversee the day-to-day activities within Support Services.
• Provide leadership through coaching and mentoring of staff.
• Ensure quality of services and perform audits per standards.
• Collaborate with Dietician on seasonal menus.

Skills

Leadership

Communication

Time management

Team collaboration

Bilingual (French and English)

Education

Post-secondary Diploma

CHA Environmental Services Courses, Level 1 & 2

Tools

Microsoft Office Suite

Meditech

Job description

POSITION: Permanent, Full-Time Support Services Manager

DEPARTMENT: Support Services

RATE: $37.94 - $49.00

JOB POSTING #: 030-030-2025

Expected Start Date: February 2026

POSITION SUMMARY

Reporting to the Chief Financial Officer, the Support Services Manager is responsible to oversee the day-to-day activities within the Support Services Department at the Lady Dunn Health Centre. The Support Services Manager will support the Materials Management Manager in a cross functional role as needed and will ensure all Support Services are conducted within the guidelines of Accreditation Canada, PIDAC, LTC Act and all other relevant government legislation.

Major Responsibilities

• Provide leadership through coaching, mentoring and training of staff
• Provide direction and ensure quality of services
• Support staff in a collaborative working environment
• Schedule and lead monthly departmental staff meetings
• Monitor and ensure equipment is in good working condition
• Perform cross-functional duties as requested or assigned
• Work within the provisions of collective agreement
• Schedule staff as per guidelines of collective agreement
• Perform monthly environmental audits per PIDAC standards and collaborate with Infection Control (IC)
• Work in compliance with Occupational Health and Safety Act
• Work in collaboration with Dietician on all seasonal menus and provide nutrition management for Long Term Care
• Chair, support and participate in various committees as required
• Perform administrative duties to ensure efficient and effective operation of support services
• Ensure quality standards are maintained through audits and feedback
• Perform payroll entry via Meditech
• Coordinate, manage and track apartment/residence bookings (NOSM and all locums)
• Coordinate, cost and track monthly catering requests
• Complete monthly cafeteria sales
• Complete monthly Laundry stats
• Coordinate, manage and track community supports
• Research new products and equipment with assistance from Materials Manager and make recommendations for major departmental purchases
• All other duties as required

Qualifications

• Post-secondary Diploma or an appropriate combination of education/experience as determined by the Hospital
• Certified in CHA Environmental Services Courses, Level 1 & 2
• Excellent knowledge of the Occupational Health & Safety Act, Workplace Safety Insurance Board Act, Employment Standards Act, Ministry of Health Long Term Care Act and other relevant legislation or governing bodies
• Knowledge of human resource policies, collective agreement provisions and related legislation
• Excellent computer skills; with knowledge of the full Microsoft Office Suite and Meditech
• Demonstrated, high-level oral and written communication skills
• Proven ability to work independently with limited supervision
• Proven strong time management skills and ability to manage multiple priorities simultaneously
• Strong team player
• Bilingual, French and English considered an asset

LDHC is an inclusive employer. Accommodation is available in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005.

POSTED: December 22, 2025 to January 19, 2026