Pension Administration - Senior Analyst

Mercer; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A global consulting firm in Toronto seeks a Senior Analyst for Pension Administration. The role involves calculating pension benefits, managing client databases, and responding to inquiries. Requires a degree in a related field and 2 years of pension administration experience. Strong analytical and communication skills are essential. This hybrid position allows flexibility in working remotely while also collaborating in the office.

Benefits

Professional development opportunities

Inclusive company culture

Supporting leadership

Qualifications

• 2 years of Defined Benefits pension administration experience required.
• Background in finance and/or mathematics is preferred.
• Strong analytical and organizational skills are necessary.
• Excellent communication skills, both written and oral, are essential.

Responsibilities

• Calculate pension benefits and prepare statements.
• Update client databases including data requests and validation.
• Prepare annual statements for plan members.
• Calculate pension adjustments and indexation.
• Respond to clients and members’ inquiries.

Skills

Defined Benefits pension administration experience

Analytical skills

Organizational skills

Attention to detail

Written communication skills

Oral communication skills

Teamwork

Proficiency in Excel

MS Office knowledge

Education

Bachelor's degree in finance, actuarial science, mathematics, or business administration

Job description

Overview

Join to apply for the Pension Administration - Senior Analyst role at Mercer. This role is based in Toronto and is a hybrid position with a requirement of working at least three days a week in the office. The Senior Analyst works in a team environment as part of Mercer’s pension administration Centre of Excellence, providing high quality administration service to a portfolio of clients and delivering outstanding and timely customer service in all client contacts.

We will count on you to contribute to the team’s success by handling pension administration activities and client inquiries within established service standards.

Responsibilities

• Calculate pension benefits and prepare statements resulting from events such as termination of employment, retirement, death, marriage breakdown, transfer, etc.
• Update client databases (data requests and validation, use of various systems / databases, data processing and accrual of benefits, reconciliation of membership, etc.).
• Prepare annual statements for plan members.
• Calculate pension adjustments (PA), pension adjustment reversals (PAR), past service pension adjustments (PSPA) and pension indexation.
• Respond to clients and members’ inquiries.

Qualifications

• 2 years of Defined Benefits pension administration experience.
• Financial and / or mathematics background.
• Strong analytical and organizational skills, thoroughness, and attention to detail.
• Excellent written and oral communication skills.
• Ability to work in teams, is accountable and resourceful.
• Strong proficiency in Excel and working knowledge of the MS Office suite.

Preferred qualifications

• Bachelor\'s degree in a related field such as finance, actuarial science, mathematics, or business administration.
• Bilingual (English / French).
• Work experience with defined benefit pension plans.

Why join our team

• We support your development through professional opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create solutions and have an impact on colleagues, clients and communities.
• Our scale provides a range of career opportunities, as well as benefits and rewards to enhance your wellbeing.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact [e-mail].

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.