Patient Nutrition Support Specialist

Aramark; Hamilton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A food service management company is seeking a Dietary Worker in Hamilton, Ontario. The role involves providing patient support through phones and software, ensuring accurate meal orders, and maintaining a positive customer service demeanor in a call center environment. Ideal candidates will have previous customer service experience, comfort with technology, and the ability to stay calm under pressure. This position offers the chance to develop skills while making a positive impact on patient care.

Qualifications

• Previous customer service and/or call center experience preferred.
• Experience in food service or a related field preferred.
• Bilingual or multilingual ability is a plus.

Responsibilities

• Provide patient support via phone.
• Maintain positive customer service demeanor.
• Record patient orders using software.
• Ensure accurate meal orders.

Skills

Customer service skills

Ability to stay calm under pressure

Technology usage comfort

Fluent in English

Job description

A food service management company is seeking a Dietary Worker in Hamilton, Ontario. The role involves providing patient support through phones and software, ensuring accurate meal orders, and maintaining a positive customer service demeanor in a call center environment. Ideal candidates will have previous customer service experience, comfort with technology, and the ability to stay calm under pressure. This position offers the chance to develop skills while making a positive impact on patient care.