Patient Journey Partner, Ontario

F. Hoffmann-La Roche Gruppe; Mississauga; On-site; CAD 90,000 - 120,000; Full time

Job summary

A global healthcare company in Peel Region, Mississauga, is seeking a Patient Journey Partner specializing in Rare Diseases. This role involves acting as the key liaison with stakeholders, fostering collaboration, and advocating for Roche's offerings. Candidates should have over 7 years of experience in the lifesciences or healthcare sector, and a university degree in a relevant field. Applicants must demonstrate the ability to build strong relationships and understand the dynamics of the Canadian healthcare system.

Qualifications

• 7+ years of experience in life sciences or healthcare sector.
• Proven expertise in stakeholder engagement and partnering.
• Understanding of Canadian healthcare system.

Responsibilities

• Act as the key liaison between stakeholders and Roche.
• Ensure appropriate use of Roche's products.
• Collaborate with cross-functional colleagues.

Skills

Stakeholder engagement

Relationship building

Market dynamics understanding

Education

University degree in scientific, economic, or business field

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Patient Journey Partner, Rare Diseases

Location: Ontario

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

As a Patient Journey Partner in our Customer Engagement chapter, you will have the opportunity to influence and create meaningful connections with stakeholders by fostering a sense of trust and partnership in our Maladies Rares landscape. Your curiosity and passion for networking will fuel your ability to understand the needs & priorities of our customers while enabling you to forge strong relationships and unlock new opportunities for collaboration and innovation.

The Opportunity

• You are acting as the key liaison between stakeholders and Roche, leveraging your influence to foster impactful relationships, trust, and collaboration within the team, thereby driving meaningful connections and use of Roche products.

• You are ensuring appropriate use of Roche's products, sharing benefits and risks with Health Care Practitioners in a truthful and balanced manner

• You are collaborating with cross-functional colleagues to prioritize and plan account activities based on team priorities

• You are partnering across functions to address stakeholder needs, prioritize solutions, and evaluate progress

• You are implementing an omnichannel approach to engage stakeholders with Roche's offerings

• You are participating in a peer-to-peer coaching and mentorship model within self-organizing teams

• You are embracing self-directed learning and experiential growth as part of the working culture

Who you are

• You hold an University degree in scientific, economic, or business field and you bring 7+ years' of experience in life sciences or healthcare sector

• You have the ability to build strong relationships with external stakeholders and deliver tailored solutions

• You demonstrate an understanding of fast-paced, competitive market dynamics and the Canadian healthcare system

• You prove expertise in stakeholder engagement and partnering, including leading cross-functional teams and leveraging digital tools for improved stakeholder experience.

Preferred

• Advanced degree

• Experience in Neurology and/or Rare disease preferred

Relocation benefits are not available for this posting

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.