Patient Food Service Supervisor

Aramark; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading food and nutrition service provider in Toronto is looking for a Patient Services Supervisor. The role involves supervising Patient Services Workers, communicating patient needs, and ensuring adherence to nutrition standards. Candidates must have experience in a supervisory role, demonstrate strong leadership and communication skills, and be proficient in English. This position may include physical demands and require the use of personal protective equipment.

Qualifications

• Experience as a Patient Services Supervisor required.
• Demonstrates strong interpersonal and communication skills.
• Must be able to speak, read, and write English; bilingual preferred.

Responsibilities

• Supervise Patient Services Workers during meal service.
• Communicate patient food needs to the Food and Nutrition Services Department.
• Lead, train, and support Patient Services Workers.

Skills

Leadership skills

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Job description

Job Description

Patient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Helps train, support, & lead other Patient Services Workers.

Job Responsibilities

• Supervises Patient Services Workers during meal service. Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner. Visits patients to introduce the services of the Food and Nutrition Services Department.
• May obtain food preferences/dislikes from patients and/or family members.
• Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department.
• Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections.
• Maintains and adheres to all sanitation standards by following assigned cleaning schedules. Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor.
• Lead, train, and support Patient Services Workers in their roles supporting patients / residents.
• Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s).
• Maintains temperature logs for unit refrigerators and freezers.
• Understands therapeutic diets using established protocols and provides assistance as Supervisor if an error is observed.
• Assists the clinical staff in ensuring all patients' basic nutrition care needs are met.

Qualifications

• Experience as a Patient Services Supervisor required
• Demonstrates leadership, interpersonal, communication skills, both written and verbal
• Requires strong organizational skills, accuracy, and attention to detail
• Must be able to speak, read, and write English. Bilingual abilities preferred, but not required.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.

EEO Statement

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.