Parts Technician

Peterbilt Pacific; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

Une entreprise réputée recherche un technicien en pièces pour gérer l'inventaire, assurer un excellent service client et promouvoir les ventes. Le candidat idéal doit avoir une expérience pertinente et une certification Red Seal est un atout. Ce poste offre un salaire compétitif et de nombreuses possibilités d'évolution.

Benefits

Assurance santé et dentaire étendue

Plan de pension avec contribution de l'employeur

Opportunités de croissance

Formation rémunérée

Sécurité d'emploi à long terme

Programme d'assistance aux employés

Soins virtuels Telus Health

Qualifications

• 3-5 ans d'expérience dans un département de pièces lourdes.
• Compétences en organisation et gestion du temps.
• Capacité à promouvoir les ventes de services.

Responsibilities

• Recevoir et trier les pièces et fournitures entrantes.
• Conseiller les clients sur les pièces appropriées.
• Augmenter les ventes de pièces et la satisfaction client.

Skills

Communication écrite et orale

Organisation personnelle

Résolution de conflits

Compétences en vente

Education

Certificat, diplôme ou degré postsecondaire

Certification Red Seal (atout)

Job description

The Parts Technician is responsible forordering, warehousing, inventory control and the saleof parts. Their duties also include identifying/searching for parts and equipment, shipping and receiving, and providing excellent customer service.

At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with integrity, excellence, productivity and a positive attitude as our core values. We strive to have the highest care for our people, customers, and business partners. Every employee at Peterbilt Pacific is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years.

Benefits

• Extended Health & Dental Benefits
• Premiums Paid by Employer
• Employer Contribution Pension Plan
• Growth Opportunities
• Paid Training
• Long term job security
• Employee AssistanceProgram
• Telus Health Virtual Care
  
  

Responsibilities

• Receive and sort incoming parts and supplies
• Telephone sales support
• Store items in an orderly and accessible manner in a warehouse, tool room, supply room or other areas
• Process incoming requisitions and issue or distribute parts and supplies for internal usage
• Maintain records of orders and the amount, kind and location of parts and supplies on hand using a manual or computerized inventory system
• Prepare requisition orders to replenish parts and supplies
• Sell spare and replacement parts for motor vehicles, machinery and equipment in a retail setting
• Post receipts, stock adjustments, request for credits and PR’s into computer
• Advise retail customers or internal users on appropriateness of parts, supplies or materials requested
• Fill customer orders from stock. Prepare sales slips or sales contracts
• Keep track of backorders and follow up with vendors and customers
• Endeavor to increase parts sales and customer satisfaction through suggestive selling, use of coupon discounts and monthly flyer specials
• Ensure that product and service quality exceeds expectations. Aids in the merchandising of parts
• Must participate in all training programs made available through Peterbilt or outside vendors
• Assist Parts Manager as needed
• Occasional moderate lifting of up to 100 lbs is required
  
  

Qualifications

• 3-5 years heavy duty parts department experience
• Post-secondary certificate, diploma or degree
• Red Seal parts certification is an asset
• Good written and oral communication skills
• Strong personal organizational skills as they relate to workload, time management and setting priorities
• Effective problem solving and negotiating skills
• Effective conflict resolution skills
• Ability to promote service sales and expand customer base
• Solid understanding of thetruck industry
  
  

Compensation Rate

• $24.77- $45.04per hour
• Pay rate will be determined based on previous experience, relevant certifications and skill level
  
  

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