Parts Counterperson

RushTruck Centres of Canada; Oshawa; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading commercial truck dealership in Oshawa is seeking a Parts Counterperson. This full-time position involves selling parts to retail and wholesale customers, assisting in parts selection, and providing support to technicians. Ideal candidates will have strong communication skills and an aptitude for customer service. The role offers competitive wages, comprehensive benefits, and opportunities for career growth in a supportive team environment.

Benefits

Competitive wages

Comprehensive Group Insurance Benefit Plan

Retirement Benefits Program

Career education training

Incentive Plan

Family oriented team environment

Qualifications

• Aptitude for customer relations/service.
• Ability to effectively prioritize and adapt in a fast-paced environment.
• Experience working within a parts department is an asset.

Responsibilities

• Sell and invoice parts to wholesale and retail counter customers.
• Assist customers in selecting required parts.
• Source parts from aftermarket vendors.
• Provide technicians with parts.

Skills

Customer relations/service

Technical/mechanical aptitude

Analytical skills

Organizational skills

Communication skills

Interpersonal skills

Education

Completion of Secondary School Diploma or equivalent

Tools

Knowledge of CDK

Job description

Rush Truck Centres of Canada (formerly Tallman Group) offers a wide range of premium commercial truck and trailer brands, all makes parts and service, collision repair and lease and rental from 14 locations in Ontario. Rush Truck Centres of Canada is a part of the largest dealership network in North America through its affiliation with Rush Enterprises allowing our cross-border transportation customers to receive unrivaled support no matter where they are.

Rush Truck Centres of Canada employs more than 500 people throughout its organization and is recognized as a Platinum member of Canada’s Best Managed Companies.

Job Description

Parts Counterperson

We are currently looking for a Parts Counterperson to support the parts department in our Oshawa dealership. This is a full-time permanent position. Rotating Saturday shift schedule including days and afternoons.

Reporting to the Parts Manager, this position is responsible for selling parts to all available customers, over the retail counter, through the shop, or on the telephone.

Responsibilities:

• Sell and invoice parts to wholesale and retail counter customers.
• Assist customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
• Provide technicians with parts accurately and efficiently.
• Answer telephones and provide quotes to customers.
• Source parts from aftermarket vendors.
• Assist with bin maintenance and cycle counting as required.
• Comply with all relevant Health and Safety, and Environmental policies and procedures.
• Expected to have a positive attitude and promote a healthy work environment.
• Assist in other areas of Parts Department as required; cores, shipping and receiving.
• Other related duties as assigned.
• Competitive wages
• Comprehensive Group Insurance Benefit Plan including employer paid medical, vision and dental plans.
• Retirement Benefits Program
• Career education training
• Incentive Plan
• Family oriented team environment

Requirements:

• An aptitude for customer relations/service.
• Technical/mechanical aptitude.
• Solid analytical skills.
• Strong organizational skills with a mindset for continuous improvement.
• Strong communication and interpersonal skills with an ability to build relationships with both internal and external customers.
• Ability to effectively prioritize and adapt in a fast-paced environment.
• A positive self-starter, independent and a team player with a sense of urgency.
• Completion of Secondary School Diploma or equivalent.
• Criminal Record Check, valid driver’s license and Drivers Abstract.

Assets:

• Experience working within a parts department.
• Experience within the Heavy Truck or Automotive Industry.
• Knowledge of CDK.

We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada, but advise that only those selected for an interview will be contacted.