Part Time Seasonal Sales Associate - Conestoga Mall

Mind Games US; Waterloo; On-site; CAD 15,000 - 25,000; Full time

Job summary

A leading specialty retailer is seeking a Sales Associate in Waterloo, ON. The role involves providing exceptional customer service, operating POS systems, and achieving sales goals. Candidates should have 1+ year of experience in retail, strong interpersonal skills, and a passion for board games. Join a fun environment and enjoy competitive pay and store discounts.

Benefits

Competitive Pay

Store Discount

Engaging product environment

Qualifications

• 1+ year of experience in sales, customer service, or retail is required.
• Exceptional customer service and interpersonal communication skills.
• Strong leadership qualities and ability to delegate tasks.

Responsibilities

• Greet customers and build confidence in product selection.
• Operate a POS system and process payments accurately.
• Meet or exceed sales goals to drive store profitability.

Skills

Customer service

Sales

Multitasking

Interpersonal communication

Leadership

Knowledge of board games

Education

High school diploma or equivalent

Associate's or Bachelor’s degree

Job description

Overview

Mind Games is North America\'s premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests. If you support our vision - try yourself and join our team!

Responsibilities

• Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
• Operate a POS system, accurately process payments, and issue receipts.
• Keep the store neat, restock products, and ensure inventory levels meet customer demand.
• Act as an expert in the store\'s product lines, with attention to detail and the ability to answer any questions they may have.
• Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
• Consistently meet or exceed daily, weekly, and monthly sales goals to drive store profitability.
• Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
• Conduct opening and closing procedures for the store, including inspecting products, ensuring cash registers are balanced and closed securely, and following security procedures.
• Act as a role model for customer service and attitude amongst other sales associates.

Qualifications & Skills

• High school diploma or equivalent required. Associate\'s or Bachelor\'s degree preferred.
• 1+ year of experience in sales, customer service, or retail is required for this role.
• Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
• Ability to multitask, respond to competing deadlines, and manage priorities effectively.
• Strong leadership qualities with the ability to take ownership and delegate tasks to others, when appropriate.
• Passion/knowledge of pop culture and board games (preferred).
• Ability to stand or walk for long periods and lift up to 20 pounds.

Benefits

• Competitive Pay
• Store Discount
• Being surrounded by people and products you love

Salary

• Minimum wage

Location

• Conestoga Mall, 550 King St N, Waterloo, ON N2L 5W6