Overland West Freight Lines Ltd. is a leading expedited over-the-road carrier with a network of service centers across British Columbia, Alberta, the Yukon and Northwest Territories. We are always looking for people to join our team in a dynamic and fast-paced environment.
If you are an energetic and enthusiastic Office Administrator, you have what it takes to join our team!
Job Description
Answer phones and inquiries, contact customers to schedule appointments, and use in-house computer software to track shipments and enter status updates. Perform photocopying, scanning, sorting and filing of documents based on various parameters. Maintain reports and track missing and damaged shipments.
Work Schedule
Tuesday & Wednesday 05:00-15:00, with possible Thursdays.
Location
2-180 Royer Way, Fort McMurray AB T8V 7P5
Responsibilities
- Scanning and Digitizing Documents
- Scan shipping and delivery documents (bills of lading, delivery receipts, shipping manifests, etc.) into the company’s digital system.
- Verify scan quality and ensure clarity, legibility, and correct orientation.
- Convert physical documents to digital formats (e.g., PDFs) as required.
- Data Entry and Document Management
- Enter key details from documents into the internal database or Transportation Management System (TMS).
- Maintain digital filing systems and organize scanned files for easy retrieval.
- Track and update shipment statuses (delivery confirmations, status changes, etc.).
- Quality Control
- Ensure accuracy by checking scanned documents against originals and addressing errors.
- Troubleshoot scanning issues (e.g., jammed paper, equipment problems).
- Communication and Coordination
- Coordinate with drivers, dispatchers, and other departments to clarify discrepancies or missing information.
- Document Retrieval and Distribution
- Retrieve digital files as requested and email scanned documents or reports to appropriate parties.
- Managing Paperwork Backlog
- Sort and prioritize incoming documents and manage backlog for digitization.
- Compliance
- Ensure scanning and data entry processes comply with industry regulations, including transportation and safety regulations.
- Report Generation
- Generate daily, weekly, or monthly reports related to scanned documents, system errors, or inventory of processed paperwork.
- End-of-Day Tasks
- Close out the day by ensuring documents are scanned, saved, and filed, and hand off work to the next shift as needed.
What the successful candidate will bring
- Professional attitude in all interactions while on shift
- Strict attention to detail
- Excellent communication skills
- Transportation experience preferred but not required
- Proficiency with Microsoft Office 365 and Outlook
- Ability to maintain order in a fast-paced team environment
- Available to work full-time hours with some overtime
- Reliable transportation
Compensation & Benefits
- Hourly wage to start: $24.00
- This position is eligible for overtime for hours over 8 per day or 40 per week.
- Comprehensive benefits package including pension plan after probationary period
To apply
Please email your resume to careers@overlandwest.ca with the email title “Office Administrator - Fort McMurray”. Note: successful candidate will be subject to reference and/or criminal background checks prior to employment.
Only qualified candidates already living in Fort McMurray, AB, and surrounding areas, are invited to submit a resume for consideration.
Equal Opportunity
Overland West Freight Lines Ltd. is committed to employment equity and encourages qualified members of designated groups to apply.