Part-Time Office Administrator

Homestead Land Holdings Limited; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A Canadian property management company in Ottawa is seeking an Office Administrator to manage administrative tasks and support tenant interactions. The successful candidate will handle rental inquiries, document procedures, and maintain records. The ideal applicant should possess strong organizational and customer service skills and be comfortable dealing with tenants. This role requires a satisfactory reference check, criminal record clearance, and proof of COVID-19 vaccination. Competitive compensation package offered.

Qualifications

• Experience in administrative roles or similar position.
• Ability to handle rental procedures and tenant inquiries.

Responsibilities

• Respond to rental inquiries by email/telephone.
• Maintain filing and organizing records.
• Process tenant applications and payment records.
• Document work orders and service requests.

Skills

Communication skills

Organizational skills

Customer service

Job description

Description

Founded in Kingston in 1954, Homestead Land Holdings Limited has grown to become one of Canada’s largest and most respected owners of multi-residential apartment buildings. The founding principles of the company are still in place today, which are to provide residents with affordable, secure housing with a standard of care in which we would treat our own family members.

The Office Administrator will interface with tenants, both existing and prospective. The main role is to rent apartments to prospective tenants and maintain administrative procedures and protocols related to the position, while supporting the other office staff as required.

Typical Duties Include

• Respond to rental inquiries by email/telephone
• Filing, sorting, and organizing records
• Taking rental applications and last month's deposits
• Respond to tenant account and procedure inquiries
• Answer telephone calls and return emails
• Accept rent payments (cheque, money order) and record on deposit sheets
• Superintendent inquiries re: existing and prospective tenants
• Recommending apartments and setting up viewings with prospective tenants
• Complete office paperwork

Taking In And Processing

• Parking agreements and cancellations
• Notice to vacate and notice to rescind
• Transfer requests
• Inform applicants of approved applications
• Lease Signing
• Perform pre-vacate, move-in and move-out inspections
• Process the A/R Report
• Perform door knocking (rent reminders, rent collection, N4s)
• Process the Availability Report
• Document work order / service requests for residents
• Delivery of notice of entries and legal documents to residents

Please apply on our website www.homestead.ca/careers and be sure to upload your resume.

A satisfactory reference check, criminal records clearance, and proof of full vaccination against COVID-19 are required for the position, though the Company will provide any accommodation required by law.

We thank all candidates for their interest, however only those being considered will be contacted directly. Homestead Land Holdings Limited is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment and selection process. Please make needs known in advance.