Part-Time Financial Service Representative

Moneymart Inc.; Okotoks; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial services provider in Okotoks is seeking an individual for a customer service role. Responsibilities include achieving store profitability goals, assisting customers with financial transactions, and ensuring compliance with security protocols. The ideal candidate has at least one year of experience in financial services, a passion for customer service, and a high school diploma. Competitive pay, bonuses, and extensive benefits are offered, along with a commitment to diversity and inclusion.

Benefits

Market competitive pay

Monthly bonus potential

Competitive paid time off

Retirement plan options

Education reimbursement

Free company services

Discounted foreign exchange services

Qualifications

• Minimum of one year of financial services and sales experience.
• Passion for customer service is essential.
• High school diploma or equivalent is required.

Responsibilities

• Deliver on store profitability goals.
• Provide a quality customer sales experience.
• Determine customer needs and provide solutions.

Skills

Customer service passion

Sales experience

Education

High school diploma or equivalent

Job description

Job Location

Okotoks, Canada

About Money Mart

At Money Mart, we are more than a financial services provider – we are the catalyst for financial empowerment. Our mission is to be North America’s leading non‑prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, and emergency services.

We are committed to creating an inclusive environment where everyone can thrive.

What We Offer

• Market competitive pay
• Monthly bonus potential based on operational success you drive

Other Benefits

• Competitive paid time off
• Retirement plan options
• Education reimbursement program
• Exclusive perks through Perkopolis discounts
• Free company services: cheque cashing, money orders, Telpay/bill payment, prepaid Mastercard
• Discounted foreign exchange and Koodo services
• And much more!

Branch Location

28 Southridge Dr Unit 140
During a typical day, you will:

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers’ needs and provide solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past‑due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful Candidates Will

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Accommodation and Diversity Statement

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify Money Mart if you require accommodation in respect of any materials or procedures used at any time during this process.

Money Mart is committed to building an inclusive workplace that values diversity, equity and inclusion and adheres to responsible innovation practices.

Diversity, Equity and Inclusion

We do not ask for demographic information that would influence hiring decisions and may choose not to disclose race, ethnicity or gender. If you choose to share, your data will be protected under Canada’s federal privacy laws.