Part-Time Banking Customer Experience Specialist

Scotiabank; Oakville; On-site; CAD 80,000 - 100,000; Part time

Job summary

A leading bank in the Americas is seeking a Customer Experience Associate in Oakville. This role involves providing exceptional service to clients by building strong customer relationships, solving needs, and processing transactions. Ideal candidates should have proven customer service skills, strong technical abilities, and be comfortable in sales situations. The position offers career growth opportunities, a competitive compensation package, and an inclusive work environment.

Benefits

Competitive compensation and benefits package

Opportunities for professional development

Internal training for career growth

Qualifications

• Proven customer service skills through work or community involvement.
• Willingness to assist in a professional, friendly, and efficient manner.
• Comfortable in simple sales situations.
• Strong technical skills to promote digital banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Process day-to-day transactions.
• Identify and fulfill simple sales opportunities.
• Introduce clients to mobile banking applications.

Skills

Customer service skills

Problem-solving

Technical skills

Availability for a flexible schedule

Job description

A leading bank in the Americas is seeking a Customer Experience Associate in Oakville. This role involves providing exceptional service to clients by building strong customer relationships, solving needs, and processing transactions. Ideal candidates should have proven customer service skills, strong technical abilities, and be comfortable in sales situations. The position offers career growth opportunities, a competitive compensation package, and an inclusive work environment.