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Overnight Security Command Centre Operator – Dispatch & CCTV

Paladin Security

Burnaby

On-site

CAD 30,000 - 60,000

Full time

Today
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Job summary

A leading security firm in Burnaby is looking for dedicated Operators for their Security Command Centre. Candidates should have experience in the security industry, strong customer service skills, and must be available for full-time overnight shifts. Duties include monitoring, dispatching resources, and maintaining communication with various stakeholders. Ideal candidates will possess operational knowledge of security systems and excellent time management skills.

Benefits

Diverse workplace culture
Commitment to inclusion and diversity
Accommodations for disabilities during hiring

Qualifications

  • Minimum 1-year of work experience in the security industry.
  • Operational knowledge of alarm receivers and servers.
  • Strong computer proficiency with a minimum typing speed of 45wpm.

Responsibilities

  • Coordinate emergency response and monitor resources.
  • Provide exceptional customer service to clients.
  • Administer security system operations and communications.

Skills

Customer service
Computer proficiency
Time management
Organizational skills
Situational awareness
Discretion
Problem-solving

Tools

Security Access Software (Lenel, GE, DSC, Keyscan)
CCTV systems
Automatic Call Distribution systems
Microsoft Office Suite
Job description
A leading security firm in Burnaby is looking for dedicated Operators for their Security Command Centre. Candidates should have experience in the security industry, strong customer service skills, and must be available for full-time overnight shifts. Duties include monitoring, dispatching resources, and maintaining communication with various stakeholders. Ideal candidates will possess operational knowledge of security systems and excellent time management skills.
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