Overnight Loss Prevention Officer

Marriott Hotels Resorts; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading hospitality chain in Toronto is seeking a Full-Time Security Officer to patrol property, assist guests, and ensure safety. Responsibilities include monitoring incidents and maintaining reports. Ideal candidates have a high school diploma and strong communication skills. Join a dynamic team dedicated to guest service and safety.

Qualifications

• Ability to communicate clearly and professionally.
• Handle physical tasks such as lifting up to 50 pounds.
• Maintain confidentiality of security and property reports.

Responsibilities

• Patrol all areas of the property.
• Assist guests with room access.
• Monitor security systems and respond to incidents.

Skills

Communication

First Aid/CPR

Conflict Resolution

Education

High school diploma or G.E.D.

Tools

CAD

Jira

Job description

Position Summary

Patrol all areas of the property; assist guests with room access. Monitor security systems and respond to incidents as required. Perform daily hazard inspections, control access, and assist guests and employees during emergencies. Document incidents and maintain confidentiality of security and property reports.

Responsibilities

• Escort unwelcome persons from the property without interrupting property operations.
• Respond to accidents and contact EMS or administer first aid/ CPR as required.
• Defuse guest and employee disturbances; call for outside assistance when necessary.
• Complete incident reports documenting Security/Loss Prevention related incidents; maintain daily activity reports.
• Monitor and report safety hazards; assist in investigations and gather evidence; interview relevant parties.
• Notify appropriate individuals in the event of accidents, attacks, or other incidents.
• Follow all company policies and procedures; report accidents, injuries and unsafe conditions to management.
• Ensure uniform and professional appearance; protect proprietary information and company assets.
• Welcome and acknowledge all guests; anticipate service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Communicate clearly and professionally; prepare and review written documents accurately.
• Develop and maintain positive working relationships; support team goals.
• Comply with quality assurance expectations and standards.
• Move, stand, sit, or walk for extended periods as required; physically handle tasks such as lifting up to 50 pounds unaided and heavier items with assistance; perform movements such as bending, twisting, and reaching.
• Move through narrow or elevated spaces; navigate stairs and service ramps; operate in varying environments.
• Perform other reasonable duties as assigned by Supervisors.

Preferred Qualifications

• Education : High school diploma or G.E.D. equivalent.
• Related Work Experience : No related work experience.
• Supervisory Experience : No supervisory experience.
• License or Certification : None

Employment Details

• Employment Type : Full-Time
• Experience : years
• Vacancy : 1

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Notification to Applicants: The Ritz-Carlton Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act 2005, the Accessibility for Manitobans Act and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application, or an interview please call or email and a member of our Human Resources team will respond to your request. This contact information is for accommodation requests only.

Required Experience :

Unclear Seniority

Key Skills

Access, CAD, Jira, Bid Management, Market Intelligence, Analytics