Organizational Change Management (OCM)

CMiC; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading technology firm in Toronto seeks an Organizational Change Management professional to support ERP implementation. This role involves leading stakeholder engagement, developing communication strategies, and managing change impacts. Candidates must hold a relevant degree and certification, possess strong communication skills, and be ready to travel to the US. The position offers competitive benefits and a vibrant workplace culture.

Benefits

Competitive benefits package

Paid vacation and personal days

Health and wellness programs

Qualifications

• Able to travel to the US for work purposes without any restrictions.
• Tuesday and Thursday are mandatory in-office days.
• Advanced proficiency in Microsoft Office Suite.

Responsibilities

• Lead stakeholder engagement, communication, and training efforts.
• Partner with project managers and senior leadership for integration.
• Develop and execute communication strategies.

Skills

Stakeholder management

Communication skills

Facilitation skills

Presentation skills

Education

Bachelor’s degree in Business Administration, Human Resources or related field

Certification in Change Management (e.g., Prosci, ACMP)

PMP or equivalent

Tools

Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Job description

Job Overview

CMiC is seeking an Organizational Change Management (OCM) to support ERP implementation and drive user adoption. This role will assess change impacts, develop and execute change management plans, and lead communication, and stakeholder engagement to help teams embrace new systems with confidence.

Duties & Responsibilities

• Lead stakeholder engagement, communication, and training efforts to promote adoption and minimize disruption.
• Partner with project managers, implementation teams, and senior leadership to integrate change management into overall project delivery.
• Develop and execute comprehensive communication strategies and engagement materials/plans
• Identify and address resistance through proactive coaching, feedback loops, and support programs.
• Capture lessons learned and continuously improve change methodologies for future rollouts.

Qualifications

• Able to travel to the US for work purposes without any restrictions (MUST)
• Tuesday and Thursday are mandatory in-office days
• Bachelor’s degree in Business Administration, Human Resources or related field
• Certification in Change Management (e.g., Prosci, ACMP); PMP or equivalent is a plus.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Skilled in creating professional presentations and visual materials to communicate change strategies and project updates.
• Proven experience leading change management for software or ERP implementations.
• Strong stakeholder management, communication, and facilitation skills.

Benefits

• Competitive benefits Package (including Health & Dental benefits)
• Paid vacation and personal days
• Townhall meetings where all employees are encouraged to participate in open discussions
• Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
• Outdoor lunch space, including picnic tables
• An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQs, and more)
• Health and Wellness focus including virtual yoga classes and wellness webinars
• RRSP Matching Program after 2 years of employment
• Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.