Order Fulfillment Coordinator

Sahah Naturals; Montreal; Hybrid; CAD 60,000; Full time

Job summary

A dynamic health food company in Montreal is seeking an Order Fulfillment Coordinator to oversee logistics and ensure timely order processing. In this role, you will manage order schedules, create shipping documentation, and collaborate with teams for cost-effective transportation solutions. The ideal candidate has 2–4 years in logistics, proficiency in QuickBooks, and is bilingual in English and French. This position offers a hybrid work environment and competitive salary.

Benefits

Hands-on experience in CPG

Work-life balance

Opportunity for career growth

Qualifications

• 2–4 years of experience in logistics, fulfillment, or supply chain coordination.
• Strong organizational skills and attention to detail.
• Experience in CPG is a plus.

Responsibilities

• Process and schedule orders using QuickBooks and Asana.
• Maintain shipping schedules and communicate with clients.
• Create shipping labels and customs documentation.
• Monitor fulfillment KPIs and prepare reports.

Skills

Order processing & scheduling

Shipping logistics

QuickBooks proficiency

Problem-solving skills

Bilingual (English & French)

Education

University degree in Supply Chain or Business

Tools

Google Sheets

Excel

Job description

Overview

Order Fulfillment Coordinator (Traffic Out) – Location: Montreal, Canada

Are you looking to grow your career in logistics, fulfillment, and operations within the fast-paced consumer packaged goods (CPG) and health food industry? Join a dynamic, fast-growing company where you’ll gain hands-on experience and play a critical role in ensuring customer orders are shipped on time, accurately, and cost-effectively. We’re looking for an Order Fulfillment Coordinator (Traffic Out) to support our outbound logistics and order fulfillment across our warehouses. This role offers a unique opportunity to build expertise in order management, shipping, transportation cost management, and fulfillment operations within a high-growth environment. As a key member of our team, you’ll be involved in everything from order processing and scheduling to documentation, cost optimization, and KPI reporting. If you’re organized, detail-oriented, and thrive in a fast-paced environment, this is your chance to develop a strong foundation in logistics and fulfillment.

Responsibilities

• Order Processing & Scheduling — Receive, confirm, and post sales orders into QuickBooks and Asana the same day
• Identify out-of-stock (OOS) items and communicate with the team
• Maintain and update shipping schedules across QuickBooks, Google Sheets, and Asana
• Communicate ship dates, shortages, and extension requests to clients
• Route orders, schedule pickups, build truckloads, and reschedule missed pickups
• Documentation & Compliance — Create shipping labels, bills of lading (BOLs), and customs documentation
• Record lot codes and expirations in traceability systems
• Review pick lists, mark sales orders as shipped, and upload documentation to Google Drive
• Transportation & Cost Management — Ensure all LTL and small parcel shipments meet cost thresholds
• Obtain freight quotes and select cost-effective transportation solutions
• Prevent penalties by booking shipments on time and avoiding missed pickups
• Consolidate shipments to reduce cost per unit and loading time
• Partner Collaboration — Work with customs brokers and certification partners (e.g., Ecocert) as needed
• Communicate effectively with clients, warehouses, and internal teams via Email, Slack, and Asana
• Participate in weekly team and fulfillment meetings
• Operations & KPI Reporting — Assist with ad hoc operational tasks (repairs, recycling, pest control, etc.)
• Build and maintain dashboards for clients
• Monitor and report on fulfillment KPIs weekly

Qualifications

• 2–4 years of experience in logistics, fulfillment, or supply chain coordination (CPG experience is a plus)
• Proficiency in QuickBooks and Google Sheets (or Excel) required
• University degree in Supply Chain, Business, or related field preferred
• Strong organizational and problem-solving skills
• Bilingual (English & French) preferred

Why Join Us?

• Build Your Career in CPG: Hands-on experience in fulfillment and outbound logistics
• Make an Impact: Be directly responsible for on-time, accurate deliveries to our customers
• Learn & Grow: Work closely with experienced professionals and develop valuable logistics expertise
• Work-Life Balance: Hybrid work environment (3 days in office, 2 days WFH)

Hours: 8:00 AM - 4:00 PM, Monday to Friday

Hybrid: 3 days in office, 2 days WFH

Pay: $60,000