Optical Retail Store Manager — Lead Growth & Experience

Luxottica; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

A retail organization in optics is seeking a Store Manager in Ottawa, Ontario. The successful candidate will lead the team, ensuring excellent customer service and achieving key performance indicators while managing staffing and store operations. A high school diploma and management experience in retail are required, with preferred qualifications including a college degree and previous customer service experience.

Benefits

Competitive bonus and/or commission plan

Health care benefits

Paid time off/vacation

Employee discounts

Qualifications

• 3+ years as an optical associate or in non-optical retail management.
• Comprehensive knowledge of operations and business implications.
• Strong communicator and listener.

Responsibilities

• Deliver key performance indicators and excellent customer experience.
• Provide training and guidance to team members.
• Drive profitable personal sales and foster a retail selling culture.

Skills

Customer Service

Team building

Negotiation skills

Sales skills

Basic math skills

Education

High School graduate or equivalent

College degree or equivalent (preferred)

Tools

POS system

Computer skills

Job description

A retail organization in optics is seeking a Store Manager in Ottawa, Ontario. The successful candidate will lead the team, ensuring excellent customer service and achieving key performance indicators while managing staffing and store operations. A high school diploma and management experience in retail are required, with preferred qualifications including a college degree and previous customer service experience.