Operations Supervisor (Weekend Shift)

Metro Supply Chain Group; Brampton; On-site; CAD 65,000 - 85,000; Full time

Job summary

A logistics and distribution company in Brampton is hiring an Operations Supervisor. You will lead operational activities focusing on health and safety, performance, and team development. Ideal candidates will have five years of distribution experience and at least two years in a supervisory role. The position offers competitive benefits including medical, dental, and wellness programs.

Benefits

Medical, dental, and vision coverage

Life and disability insurance

Wellness programs

Retirement Savings Program with company match

Employee Appreciation Day

Company sponsored social events

Community volunteering

Qualifications

• Five years of distribution experience, preferably in a 3PL environment.
• At least two years of supervisory experience.
• Exemplary attendance and punctuality.

Responsibilities

• Schedule labor requirements for the shift to meet production goals.
• Conduct shift briefings for effective communication.
• Monitor and report departmental performance through KPI tracking.

Skills

Distribution experience

Supervisory experience

Computer literacy in MS software

Proficiency with Warehouse Management Systems (WMS)

Education

College Diploma in Business Management with focus in Logistics Management

Job description

Summary

Reporting to the Operations Manager, the Operations Supervisor will be responsible for all facets of the operations on the shift. This involves leading all aspects of health and safety, operational performance, customer relations, continuous improvement, and people development.

Shift

Weekend Shift : Fri, Sat, Sun and Mon; (Flexibility in schedule expected) Fri & Mon - 3:00 pm to 11:00 pm and Sat & Sun - 11:00 am to 11:00 pm

Responsibilities

• Schedule the labor requirements for the shift to ensure production goals are met within the budgeted cost structure.
• Complete shift briefings to ensure the effective communication of relevant information to all employees.
• Assign and follow up with operators and warehouse staff on the length of time required for tasks to be completed by noting tasks assignments and communicating approximate time of completion,
• Ensure the sequences of orders are picked based on priority shipments and priority customers therefore reducing extensive waiting times for drivers, RUSH loads and late deliveries,
• Hold Team Members accountable for ensuring proper picking and packing procedures are followed and that all production meets or exceeds Client’s quality standards.
• Monitor, analyze and report daily/weekly departmental performance through effective KPI tracking and data collection for respective shift.
• On a daily basis approve all labor hours using agile in adherence with company policies, maintaining accurate record keeping ensuring proper payment of employees for the shift and cost allocation to customer accounts.
• Provide daily feedback to employees through coaching and administer performance appraisals. Handle all disciplinary situations appropriately and in a timely manner with appropriate supporting documentation.
• Maintain close interaction with customers to develop strong relationships while assessing service requirements; communicate where appropriate.
• Maintain a clean and safe work environment.
• Fulfill the duties of a supervisor under the Occupational Health and Safety Act including safety, violence and harassment laws.
• Assumes additional related responsibilities as required.

Experience

• Five (5) years Distribution experience (3PL experience would be an asset)
• At least two (2) years supervisory experience, preferably in a 3PL Operations role
• Computer literacy in MS software.
• Proficiency with Warehouse Management Systems (WMS)
• Exemplary attendance and punctuality

Competencies

• Customer Centricity
• Fostering Culture
• Collaboration
• Problem Solving & Decision Making
• Managing Through Change
• Developing Self & Others
• Planning & Results Orientation
• Communication
• Always Improving Mindset
• Business & Financial Savvy

Education

• Preferably a College Diploma in Business Management with focus in Logistics Management and/or the equivalent in experience.

Why Join Us

• Work in an environment where safety is our first priority
• The opportunity to build a career with a growing company
• Medical, dental, and vision coverage for you and your family
• Life and disability insurance
• Wellness programs to support your family’s well-being
• A Retirement Savings Program with a company match
• Company team wear allowance
• Employee Appreciation Day
• Company sponsored social events
• Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.