Operations Supervisor

FedEx Canada; Dieppe; On-site; CAD 55,000 - 70,000; Full time

Job summary

A logistics and delivery company in Dieppe is seeking an Operations Supervisor responsible for managing sort operations and Cargo Handlers. The ideal candidate will have a college degree, supervisory experience, and strong communication and mentoring skills. The role requires the ability to lift heavy packages and work night shifts, aimed at ensuring compliance with operational policies and regulations.

Qualifications

• 2 years of FedEx sort operations or supervisory experience in a related industry.
• Valid driver’s license with a good driving record.
• Ability to lift 70 lbs and maneuver packages up to 150 lbs.

Responsibilities

• Lead day-to-day sort operations and Cargo Handlers staff.
• Ensure compliance with FXE policies and government regulations.
• Mentor and train employees on proper package handling.

Skills

Mentoring skills

Conflict management

Communication skills

Organizational skills

Problem-solving skills

Education

College degree

Job description

This is an interview position plus CEV.

This is a frontline supervisor position supporting FedEx Express (FXE) Safety Above All Culture. The role manages day-to-day sort operations and Cargo Handlers (CH) staff within a station. Responsibilities include leading employees in proper package handling, routing, and recovery of service failures within the station sort function. The Operations Supervisor oversees all CH functions, including work direction, mentoring, coaching, training, and ensuring compliance with FXE policies and government regulations.

Required Knowledge, Skills, and Abilities

• College degree
• 2 years of FedEx sort operations or senior hourly role experience OR 2 years supervisory experience in a related industry
• Valid driver’s license with a good driving record
• Ability to lift 70 lbs and maneuver packages up to 150 lbs with appropriate equipment
• Ability to complete all basic and recurrency training, including DG certification
• Mentoring, coaching, and knowledge-sharing skills
• Ability to inspire, motivate, and empower a team
• Strong conflict management skills
• Effective communication skills: clear, concise, and empathetic
• Focus on simplifying processes while maintaining quality
• Accountability and problem-solving skills
• Strong organizational, planning, and analytical skills

Preferred Qualifications

• Grade 84

Additional Details

Shift: Monday - Friday 00:30am - 06:00am

Job posted: 8/26/2025; unposted: 9/2/2025 at 3:00pm local time

Disclaimer

This description is general and not exhaustive of all duties, responsibilities, and qualifications. Employees are expected to perform all assigned duties, complete mandatory training, operate in a PC Windows environment, and work varying shifts as needed. Quebec residents must be bilingual (French and English). Drivers must hold a valid license (Class 5, G, AZ) with minimal violations.

Employment Equity

FedEx values diversity and inclusion. We encourage applications from women, persons with disabilities, Indigenous persons, and 2SLGBTQ+ communities. Accommodations are available during the recruitment process upon request.