Operations & Shift Manager

FMI - Pizza Hut, KFC/ PFK, Taco Bell, Burger King and Panera Bread; Town of Bonnyville; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading restaurant franchise operator in Bonnyville is seeking a Shift Manager to oversee operations during shifts. This role focuses on delivering exceptional guest experiences and managing team performance in a fast-paced environment. Candidates should have 1-2 years of experience in a quick service restaurant, and be available to work flexible hours. The position offers opportunities for advancement and a range of employee benefits, contributing to a vibrant work atmosphere.

Benefits

Affordable Health and Dental Benefits

Competitive compensation

Bursary program

Employee Discounts

Fun work atmosphere

Qualifications

• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends and holidays.

Responsibilities

• Follows all cash control and security procedures.
• Maintains inventory by performing Daily and Weekly inventory inspections.
• Motivates and directs Team Members to exceed guest expectations.

Skills

Quick service restaurant experience

Guest service principles

Ability to work evenings, weekends and holidays

Work long and/or irregular shifts

Job description

Posted Monday, November 4, 2024 at 4:00 AM

Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.

Shift Manager

The Shift Manager is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. Shift Managers supports the Restaurant General Manager and Assistant Manager in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The HSC operates under the direction of the RGM and directly manages a shift of Team Members.

As part of our family we offer you:

• Affordable Health and Dental Benefits after probationary period (over 30hrs/week)
• Competitive compensations and advancement opportunities
• WorkPerks!
• Bursary program
• Employee Discounts
• Fun work atmosphere!

Summary Of Duties And Responsibilities:

• Follows all cash control and security procedures (e.g. safe counting, cash drawers)
• Maintains inventory by performing Daily and Weekly inventory inspections
• Receives inventory truck orders
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities and raise restaurant performance
• Sets an example for Team Members by working hard to implement shift plan and drive operational results
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Motivates Team Members during shift on each of the workstations
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards

Qualifications And Skills:

• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends and holidays
• Ability to work long and/or irregular shifts as needed, for proper functioning of the restaurant
• Burger King is a proud franchise that is part of the FMI family! The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development.

Ensuring that all of our team members recognize and believe in our Company Core Values -Heart Integrity-Drive- is key to our success. The successful candidate will demonstrate living by our core values with their ability to collaborate positively with their team to achieve company objectives, follow through on commitments and recognizes that how they get to the finish line does matter.