Operations Project Lead (Systems & AI Automation Focus)

Warehousing & Distribution; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A logistics company in Toronto is seeking a hands-on operator to drive internal operations projects. You will manage timelines, implement AI/automation tools, and create concise SOPs to improve efficiency. The ideal candidate has 3-5 years of experience in project management and a strong propensity for communication and coordination in a dynamic environment.

Qualifications

• 3-5 years in project management, operations, or process improvement.
• Strong self-learner with curiosity for automation/AI tools.
• Excellent coordination, communication, and follow-through.

Responsibilities

• Lead priority ops projects end-to-end.
• Shadow teams to learn workflows and propose fixes.
• Identify and implement AI/automation for time savings.

Skills

Project management

Automation/AI tools

Communication

Coordination

Process improvement

Tools

Replit

Zapier

Power Automate

AppSheet

Job description

About the role

We’re hiring a curious, hands-on operator to own and deliver internal operations projects and bring AI/automation into everyday workflows. You’ll coordinate stakeholders, manage timelines, experiment with modern tools, and turn improvements into simple, documented systems that save time and reduce errors. This role reports to leadership and partners closely across teams.

What you’ll do

• Lead priority ops projects end-to-end: plan, track, unblock, and land deliverables.
• Shadow teams to learn workflows, surface root-cause issues, and propose pragmatic fixes.
• Identify, test, and implement AI/automation (e.g. Replit, Zapier, Power Automate, AppSheet, GPT/LLMs, etc.) for time savings.
• Manage external contractors/resources; influence internal stakeholders to hit milestones.
• Create concise SOPs, checklists, and short Looms so improvements stick.
• Report weekly on progress, impact, and next steps.

What you bring

• 3–5 years in project management, operations, or process improvement (industry-agnostic).
• Strong self-learner with hands-on curiosity for automation/AI tools.
• Excellent coordination, communication, and follow-through; comfortable influencing without authority.
• Bias to simplify, automate first, delegate second.

Your first 90 days (outcomes)

• Deliver 20+ hours/month of time savings across the team (≥ 10 hours from management tasks).
• Complete 2–3 backlog projects to production use with measurable outcomes.
• Present a 6–12 month roadmap of operational priorities and automation opportunities.
• Stand up a lightweight project reporting framework (progress, ROI, blockers).
• Document 3–4 AI tools tested with fit assessments.