Operations manager, restaurant

Edo Japan; Kelowna; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading food service company located in Canada is seeking an experienced operations manager. The role involves planning daily operations, ensuring compliance with health regulations, managing inventories, and negotiating with suppliers. An ideal candidate should have 2 to 3 years of experience in operational roles, with strong skills in customer service and complaint resolution. Join the team and contribute to a vibrant dining experience while overseeing staff and implementing effective operational procedures.

Qualifications

• 2 years to less than 3 years of experience in a relevant field.

Responsibilities

• Plan and organize daily operations.
• Determine type of services to be offered and implement operational procedures.
• Balance cash and complete reports.

Job description

• Experience: 2 years to less than 3 years

Tasks

• Plan and organize daily operations
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service

Supervision

• Staff in various areas of responsibility

Work conditions and physical capabilities