Operations manager, restaurant

Petro-Canada / A&W - Summerside; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading restaurant in Edmonton is seeking a full-time manager to oversee daily operations, staff performance, and customer satisfaction. Applicants must have a college diploma and at least 2 years of experience in a similar role. Responsibilities include ensuring health and safety compliance, training staff, and managing supplier negotiations. This position is permanent and requires physical presence at the location with no remote options.

Benefits

Life insurance

Qualifications

• Experience managing staff in a fast-paced environment required.
• Knowledge in health and safety regulations and procedures essential.
• Must have strong negotiation and customer service skills.

Responsibilities

• Monitor staff performance and oversee training.
• Ensure compliance with health and safety regulations.
• Plan and evaluate daily operations.
• Address customer complaints effectively.
• Negotiate with suppliers for resources.

Skills

Staff management

Operational procedures

Health and safety compliance

Customer service

Negotiation

Education

College diploma (1-2 years)

Job description

Job details

• Location Edmonton , AB T6X 0N5
• Salary 36.50 hourly / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Various locations

Responsibilities

Tasks

• Monitor staff performance
• Determine type of services to be offered and implement operational procedures
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Address customers' complaints or concerns
• Hire and oversee training and supervision of staff
• Plan, organize, direct, control and evaluate daily operations

Supervision

• Staff in various areas of responsibility

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Life insurance

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-01-26