Operations Manager

CNSC; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading e-commerce company in Peel Region is seeking an Operations Manager to lead a team in a fast-paced fulfillment center. In this role, you will guide both salaried and hourly employees, implement productivity plans, and ensure high-performance standards. The ideal candidate has 3+ years of management experience, a relevant degree, and the ability to work flexible shifts. This position offers growth opportunities and a focus on operational excellence.

Benefits

Career development opportunities

Leadership training

Diversity and inclusion in the workplace

Qualifications

• 3+ years of employee and performance management experience.
• Must be able to work flexible shifts, including nights and weekends.
• Experience with performance metrics and lean techniques preferred.

Responsibilities

• Support, mentor, and motivate your team.
• Build and execute productivity plans.
• Drive efficiency and quality across operations.

Skills

Employee and performance management

Data-driven decision making

Project management

Process improvement

Ability to work flexible shifts

Education

Bachelor’s degree or equivalent

Job description

Join Amazon’s WW Operations network and lead a team that delivers millions of packages and smiles every day. As an Operations Manager at the YYZ1 fulfillment center, you’ll be responsible for guiding both salaried and hourly employees while driving performance, safety, and quality.

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This role is ideal for motivated, customer-focused individuals who want to make a direct impact. You’ll lead critical operational efforts across Amazon’s logistics chain—from first mile to last mile—while contributing to continuous improvement and customer satisfaction.

About the role: Operations Manager

As an Operations Manager, you’ll support, mentor, and motivate your team to perform at their highest level. You will be expected to build and execute productivity plans, leverage data-driven decisions, and implement analytical problem-solving strategies to improve efficiency.

This leadership position involves cross-functional collaboration with departments like Safety, Engineering, and HR. You’ll manage projects with site-wide impact, ensure teams meet customer delivery expectations, and foster a culture of safety and operational excellence.

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Benefits and Salary

Amazon offers a workplace that values diversity, inclusion, and career development. Opportunities for growth, leadership training, and collaboration across multiple teams are part of this high-impact role.

Job Type: Fulfillment Center Management

Requirements / Skills

• 3+ years of employee and performance management experience
• Bachelor’s degree or equivalent, or 2+ years as a full-time Amazon employee
• Ability to work flexible shifts, including nights, weekends, and holidays
• Preferred: Experience with performance metrics, lean techniques, or process improvement
• Capable of lifting up to 49 lbs and standing/walking up to 12 hours

How to Apply

If you’re ready to lead operations in a dynamic Amazon fulfillment center, apply now by clicking the button below:

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AI-generated summary and tips to help you highlight your strengths effectively.

As an Operations Manager at Amazon, you’re positioned to lead high-impact projects and empower both salaried and hourly teams. Embrace this role as a stepping stone to executive-level leadership while gaining deep operational expertise.

Prepare for your application by reviewing your experience in leading cross-functional projects, driving data-informed decisions, and scaling productivity without compromising safety or quality. Amazon places high value on analytical leaders who coach with clarity and motivate by example.

Highlight achievements that show your ability to thrive in fast-paced environments and keep customer satisfaction at the forefront. Leadership in logistics requires stamina, empathy, and vision—qualities that define Amazon’s best managers.

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