Operations Manager

Lounsbury Heavy-Duty Truck Limited; Hanwell Rural Community; On-site; CAD 60,000 - 80,000; Full time

Job summary

A heavy-duty truck service center in Fredericton is seeking an experienced Operations Manager to oversee Parts and Service employees. Responsibilities include enhancing dealership performance, addressing customer inquiries, and analyzing reports for operational efficiency. The ideal candidate has strong interpersonal skills, a valid driver's license, and experience in the automotive industry. Competitive wages and comprehensive benefits are offered.

Benefits

Competitive Wages

Group Benefits Plan

Paid Vacation and Sick days

Company Pension Plan

Employee discounts

Career growth opportunities

Qualifications

• Must have a valid driver's license and a clean driver's abstract.
• Previous experience in managing staff is an asset.
• Must be computer literate and able to learn new computer programs.
• Experience in the truck, rental, or automotive industry is an asset.

Responsibilities

• Supervise Parts and Service employees, monitoring performance.
• Ensure dealership standards are maintained against goals.
• Develop strategies to increase sales and efficiencies.
• Handle customer inquiries and concerns.
• Analyze operational reports for optimum performance.

Skills

Customer service skills

Interpersonal skills

Attention to detail

Troubleshooting skills

Multitasking

Team player

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Job description

The Opportunity

Lounsbury Heavy-Duty Truck Centre in Fredericton is looking for an Operations Manager to join our team.

We will offer up to $750 signing bonus based on experience

Why Work with Us?

Lounsbury Heavy-Duty Truck is a part of the Lounsbury Group of Companies. We invest in our employees through training programs and offer:

• Competitive Wages
• Group Benefits Plan including health, dental, vision, life insurance, short-term disability and long-term disability, that start on the first day of work (no waiting period)
• Paid Vacation and Sick days
• Company Pension Plan (after 6 months)
• Employee discounts on cars, services and Lounsbury Furniture
• Career growth and continuous development

Responsibilities

• The Operations Manager assumes responsibility of Parts and Service employees, monitoring performance.
• Maintain Dealership Standards against goals to ensure that progress is being made, and that corrective action is taken if necessary to correct.
• Develop and implement strategies to increase sales and efficiencies in all departments.
• Handle customer inquiries and concerns
• Analyze reports (e.g., inventory, sales, and daily reports) to determine the operational activities of the company and ensure optimum performance
• Perform other duties as required

Qualifications

• High School diploma or equivalent.
• Must have a valid driver's license and a clean driver's abstract.
• Previous experience in managing staff is an asset.
• Must be computer literate - be able to use Microsoft Outlook, Excel, and be able to learn a new computer program.
• Must be willing to learn how to drive a forklift.Experience in the truck industry, rental, or automotive industry is an asset.
• Has great attention to detail.
• Strong interpersonal skills, customer service skills, and troubleshooting skills.
• A good team player has a sense of urgency and can multitask.
• Good work ethic and detail-oriented.
• Ability to perform repetitive lifting.