Operations Manager

Creston Valley Community Housing Society; Creston; On-site; CAD 60,000 - 80,000; Part time

Job summary

A non-profit housing organization in Creston is seeking an Operations Manager to manage rental properties. Responsibilities include coordinating maintenance, addressing tenant issues, and managing capital plans. Ideal candidates will have experience with the BC Residential Tenancy Act and strong organizational skills. The position offers flexible hours, benefits, and a pay range of $25-$30 per hour, depending on experience. Applications are accepted until a suitable candidate is found.

Benefits

Flexible health and dental benefits

Flexible hours

Onsite parking

Ongoing Training

Qualifications

• Experience working as a board member or staff in a non-profit organization.
• Organizational skills with attention to detail.
• Ability to interact positively with diverse people.

Responsibilities

• Control all aspects related to rental management including cleaning and repairs.
• Address emergency issues and mitigate damages.
• Deal with tenant conflicts including arbitration.

Skills

Experience with the BC Residential Tenancy Act

Strong communication and listening skills

Excellent attention to detail and organizational skills

Basic knowledge of finance

Time management skills

Basic computer skills including Word, Excel and SharePoint

Ability to recruit and direct various trades people

Job description

Creston Non-Profit Housing Collective (CNPHC) operates non-profit housing properties in Creston owned by the three societies:

• Creston Valley Community Housing Society,
• Creston Trinity Housing Society and
• Kootenay Region Association for Community Living.

We provide affordable housing to vulnerable populations including families, seniors and people with disabilities.

The goal of CNPHC is to professionalize and streamline operations, reduce reliance on volunteers and ensure the ongoing viability of the non-profit organizations that form the Collective.

CNPHC is also looking to free up time and talent so that their volunteers can focus on creating housing for the Creston Valley.

Creston is located in a beautiful farming valley in south-eastern BC. We boast a mild climate, ample recreational opportunities and a friendly, small-town atmosphere.

Who You Are

You are highly organized, have attention to detail, work well on your own but also can interact positively with people of different ages, abilities and skills. You excel at communication, at customer service and at conflict resolution, always with a trauma informed approach.

Experience

• Working as a board member or staff in a non-profit organization
• Working with or coordinating construction and maintenance trades
• Applying for grants

Combinations of education and experience will be considered.

Skills and Qualifications

• Experience with the BC Residential Tenancy Act
• Strong communication and listening skills
• Excellent attention to detail and organizational skills
• Basic knowledge of finance
• Time management skills
• Basic computer skills including Word, Excel and SharePoint
• Ability to recruit and direct various trades people

Duties

Based in Creston, this position works closely with the CNPHC. The Operations Management Role controls all aspects related to rental management, including but not limited to the following duties: arranging for cleaning and repairs where required, addressing emergency issues and mitigating damages, dealing with tenant conflicts including arbitration when required, qualifying tenants, showing rental units, signing documents, detailed walk throughs and regular inspections.

The Operations Manager will also coordinate all building maintenance and manage the capital plans and building condition assessments.

The Operations manager will attend the various member societies’ meetings to report on activities. In addition, the Operations Manager will coordinate and chair monthly CNPHC meetings. Attendance at other meetings related to housing and housing services in the Creston Valley will be as required.

Benefits

• Flexible health and dental benefits
• Flexible hours
• Onsite parking
• Ongoing Training

Required

• Recent Criminal Records Check with Vulnerable Sector Screening

Start Date: January 12, 2026. Applications will be considered as they are received.

Position posting will remain open until a suitable candidate is found.

Interested candidates are encouraged to submit their resume and a cover letter outlining their qualifications and relevant experience to [e-mail]. Please include "Operations Manager - Creston" in the subject line. A job description is available on request.

We are an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Note: The information provided in this job posting is for informational purposes only and may be subject to change.

Expected Hours per Week: 20 hours

Pay: $25 - $30 per hour, dependant on experience