Operations Coordinator

RE Investment Corporation; Red Deer; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading rental equipment company in Red Deer is seeking an Operations Coordinator to ensure smooth rental operations and customer satisfaction. This role involves maintaining rental records, coordinating logistics, and providing excellent customer service. Ideal candidates will have 3–5 years of relevant experience. The company offers a dynamic work environment with opportunities for growth.

Benefits

Forklift certification provided

Career development opportunities

Supportive team environment

Qualifications

• 3–5 years of experience in admin, rental coordination or customer service.
• A valid driver's license with a clean record.
• Ability to work in warehouse/shop environments.

Responsibilities

• Coordinate pickups, deliveries, and logistics.
• Keep tabs on rental assets, customer info, fleet status.
• Deliver excellent customer service.

Skills

Customer-focused

Organizational skills

Clear communicator

Problem solving

Tech-savvy

Job description

Overview

Rental Shop Admin Rockstar Wanted! Do you thrive on keeping things organized, moving fast, and making sure customers (and coworkers) always feel taken care of? If you’re the type who loves juggling multiple projects, paying attention to details, solving puzzles, and being the go-to person everyone counts on, this is for you. As our Operations Coordinator, you'll be the heartbeat of the shop—keeping track of equipment, wrangling paperwork, and making sure every rental runs smoothly from pick-up to delivery. You'll partner with teammates across operations, fleet, and finance, in a fast-paced, high-energy environment. This role helps keep projects moving, customers happy, and our fleet in tip-top shape.

What You'll Be Doing

• Be the master tracker: keep tabs on rental assets, customer info, fleet status, contracts, and paperwork.
• Coordinate pickups, deliveries, and logistics—from hotshot trucking to cross-border shipments.
• Help keep billing and invoicing on point (making sure no paperwork goes missing).
• Partner with suppliers and set up purchase orders—because the shop can't run without the right parts.
• Keep equipment visible in GeoForce (GPS for our gear).
• Pitch in with warehouse operations—receiving, shipping, inventory, and all the moving pieces.
• Occasionally roll up your sleeves to tag vehicles, apply decals, or help with HSE safety support.
• Cross-train with teammates so the whole crew stays sharp.
• Deliver amazing customer service—because you're not just pushing paper, you're making experiences better.

Why You'll Love It Here

• Every day is different—no cookie-cutter work.
• Opportunity to Learn about equipment, logistics, and operations while building real career skills.
• Be part of a tight-knit, supportive team that thrives on collaboration.
• Career development and upward mobility opportunities in a company that's constantly on the move and in high growth mode.
• Bonus: forklift certification on us—license to drive some cool gear.

What We're Looking For

• Customer-focused and safety-minded operations or administrative professional (3–5 yrs of admin, rental coordination or customer service preferred).
• Tech-savvy with solid organizational skills.
• Clear communicator—both written and spoken.
• Problem solver who can juggle priorities without breaking a sweat.
• A people person who knows customer service is more than a smile—it's about solving problems.
• A valid driver's license (with a pretty clean record).

Special note: You'll sometimes be exposed to warehouse/shop environments—be ready for variety (think PPE, ladders, dust, noise, and occasional weather exposure).

Ready to step into a role where no two days are the same? Join us and help keep our rentals rolling!

• REIC is NOT open to 3rd party recruiter solicitations.

REIC and all affiliates operate as drug-free environments, which includes marijuana. A pre-employment drug screening that tests for THC and other drugs, as well as a full background check, is required of all newly hired employees.

Salary: $25.00 - $30.00 per hour

Job Posted by ApplicantPro